ORMP Risk Officer II - Fraud

Crump Life Insurance Svcs Inc; Charlotte (NC); On-site; USD 136,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

AD&D

401(k) plan

Vacation days

Sick days

Paid holidays

Pension eligibility

RSU eligibility

Deferred compensation

Job summary

Truist is seeking a senior leader to design and govern a comprehensive fraud risk management program across the enterprise. You will guide oversight, develop risk assessments, and drive KPI-based reporting to executives.

The role requires deep operational fraud risk expertise, strong collaboration with strategy and operations teams, and the ability to mentor staff while promoting a compliant, risk-aware culture.

Qualifications

• Bachelor's Degree or equivalently combination of education and experience.
• Ten years of banking or related management experience.
• Five years of management experience with direct supervisory responsibility.
• Strong operational and fraud risk management knowledge, leadership and decision-making skills.
• Strong analytical and organizational skills; experience designing, developing, implementing and executing risk programs.
• Ability to work independently with minimal direction and guidance.
• Excellent interpersonal and written/verbal communication skills; ability to influence change.
• Proficient with Microsoft Office products.

Responsibilities

• Design, establish and execute fraud risk management program and oversight framework that ensures identification, assessment, monitoring, reporting, and mitigation of operational fraud risk.
• Provide ongoing oversight of the company's fraud risk management activities.
• Develop and maintain fraud risk assessments, including periodic updates to identify potential gaps in controls and recommend enhancements.
• Ensure KPIs are developed and tracked; identify gaps and report to executives.
• Serve as an operational fraud risk expert for risk managers on complex assignments.
• Collaborate with Fraud Strategy, Fraud Operations, and first-line teams to incorporate emerging threats into strategies.
• Report to executive management on the effectiveness of fraud capabilities.
• Track and monitor fraud issue remediations using GRC tools and report status to management.
• Ensure program components meet regulatory expectations and align with best practices.
• Stay current on emerging issues and share learning with the team.
• Support development and growth of teammates through coaching and mentorship.
• Develop and maintain relationships with stakeholders across business units.

Skills

Fraud risk management

Leadership

Analytical skills

Communication

Stakeholder management

Education

Bachelor's Degree

MBA preferred

CFE certification preferred

Tools

Microsoft Office

GRC tools

Job description

The position is described below.

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Key Responsibilities

1. Design, establish and execute fraud risk management program and oversight framework that ensures appropriate identification, assessment, monitoring, reporting, and mitigation of operational fraud risk at Truist.
2. Provide ongoing oversight of the company's fraud risk management activities.
3. Develop and maintain fraud risk assessments, including periodic updates to identify potential gaps in controls and recommend enhancements.
4. Ensure appropriate Key Risk Indicators are developed and maintained; identify and clearly articulate gaps to executives, and track recommendations to completion.
5. Serve as an operational fraud risk expert for risk managers on higher risk and more complex assignments.
6. Collaborate with Fraud Strategy, Fraud Operations, and first line of defense business unit teams to incorporate emerging threats into our acquisition and account management strategies.
7. Report to executive management on the effectiveness of our fraud capabilities in the first line of defense.
8. Track and monitor fraud issue remediations using GRC tools and report status updates to management.
9. Ensure program components meet regulatory expectations and are aligned with industry best practices.
10. Stay abreast of emerging issues related to Risk Management, business process automation and design and other relevant disciplines and incorporate new learning into work processes.
11. Support the development and growth of teammates through on-going coaching and mentorship.
12. Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.
13. Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.

Qualifications Required

1. Bachelor's Degree or an equivalent combination of education and experience.
2. Ten years of banking or related management experience.
3. Five years of management experience that includes direct supervisory responsibility.
4. Possess and demonstrate strong Operational and Fraud Risk Management knowledge, leadership and decision-making skills.
5. Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs.
6. Ability to work independently with minimal direction and guidance.
7. Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment.
8. Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations.
9. Adept with Microsoft Office products.

Preferred Qualifications

• Advanced Business Degree (MBA, MS, MA, etc.).
• Industry Certification such as Certified Fraud Examiner (CFE).
• Experience in establishing new Corporate operational fraud risk programs or initiatives with large, complex financial institutions.
• Experience in fraud risk consulting / strategic planning roles.
• Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).

To comply with the Virginia pay transparency statute and for work locations in Virginia only, The annual base salary for this position is $136,000 - $170,000

Benefits

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• a 401k plan
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
• 10 sick days (also prorated)
• paid holidays
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.