Orientation & Student Success Advisor

Houston City College; Houston (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Houston City College is seeking an individual to support departmental goals by providing exceptional customer service and engaging with students and parents. The role involves assisting with student orientation events, guiding students in navigating resources, and participating in outreach activities.

The ideal candidate will have a high school diploma, 2 years of office experience, and bilingual skills (English/Spanish) are preferred. A positive attitude and teamwork are vital to ensure success in this role.

Qualifications

• 2 years general office experience required.
• 3 years general office experience preferred.

Responsibilities

• Provide exceptional customer service as a primary contact for students.
• Respond to inquiries via phone, email, online, and in person.
• Assist with student orientation events and workshops.
• Guide students in navigating campus resources.
• Participate in informational panels and outreach activities.
• Serve on student advisory or recruitment boards.
• Facilitate workshops for academic and career exploration.
• Contribute to newsletters and communications.
• Perform general administrative tasks.

Skills

Bilingual (English/Spanish)

Proficiency in Microsoft Office

Effective written and oral communication

Positive attitude

Teamwork skills

Education

High school diploma or GED required

Associate’s degree preferred

Job description

Houston City College is seeking an individual to support departmental goals by providing exceptional customer service and engaging with students and parents. The role involves assisting with student orientation events, guiding students in navigating resources, and participating in outreach activities.

The ideal candidate will have a high school diploma, 2 years of office experience, and bilingual skills (English/Spanish) are preferred. A positive attitude and teamwork are vital to ensure success in this role.