About The Outreach Team and the Campaign
The Outreach Team is a premier national field firm. We partner with organizations working to solve some of the biggest problems facing our society - from protecting human rights to fighting climate change - and help them build the resources they need to make an impact. We are a people-powered enterprise; our campaigns are effective because we hire diverse teams of talented people, invest in our staff, and treat them well.
We're looking for an Organizing Project Director to manage a team of organizers.
This is a full-time position for an experienced project and people manager who loves working on social change campaigns. At The Outreach Team, Organizing Project Directors are expected to bottomline the development, implementation, evaluation, and overall success of our campaigns. Our Organizing Project Directors develop and maintain relationships with our clients, manage full-time staff, drive campaign timelines and deliverables, oversee administrative systems, and motivate staff and communities for social change along the way. We're seeking a candidate who has experience managing or coordinating diverse teams, driving goals, and working within coalitions or partner organizations. This job may be for you if you excel at running large-scale, social change campaigns with urgent deadlines
You should expect to work 40-60 hours per week, depending on how close to elections or other deadlines your project is. Travel for site visits will be required.
Responsibilities:
- Serve as the fundamental decision maker and bottom line for success on assigned organizing projects
- Work as a strategic partner with clients in developing and executing field plans and organizing strategy
- Keep close attention to project deliverables and proactively identify problems in the program and propose proactive solutions
- Develop, review, and adjust campaign metrics often using mathematics and company planning tools for driving the campaign trajectory and achieving goals
- Coordinate office and project launch and shutdown logistics, including but not limited to: identifying and renting office space, coordinating staff relocation, securing the purchase and return of office materials and furniture, etc.
Staff Management:
- Hire and manage a team of full-time organizers, who will in turn recruit, train, and supervise dozens of teams of volunteers, volunteer leaders, and interns or fellows to hit campaign goals
- Drive goals on the team to ensure that deliverables are met and exceeded, including recruitment targets, volunteer engagement, and campaign actions
- Build and maintain a team culture that centers on diversity, equity, inclusion, and justice. Treat organizers with empathy and respect, and ensure the staff you supervise do the same
- Maintain high-performance standards and provide ongoing feedback and evaluations
- Hold staff accountable and have tough conversations when necessary; coach the managers you supervise to do the same with their staff
- Develop and facilitate organizing and leadership training for your team
- Get on the ground, completing site visits and leading by example to drive goals when necessary
- Drive recruitment efforts to identify, recruit, and train volunteer canvassers and key volunteer leaders for daily and ongoing campaign shifts; oversee weekly volunteer campaign meetings to build a community of leaders and drive campaign deliverables
Client Management:
- Approach all work with the priority of "wow-ing" our client through professionalism, integrity, and achieving goals
- Interface regularly with clients who work on voter registration, voter contact, issue campaigns, and/or signature gathering
- Write and edit daily and weekly project reports to clients
- Prepare and run calls including but not limited to: client onboarding calls, weekly check-in calls, debriefing calls
Technology and Administration:
- Manage and track project budget and submit accurate expense reports and updates
- Ensure payroll is accurate for your team by managing the hours reporting process and reviewing payroll
- Nail 100% of all administrative and legal requirements and ensure that organizers do the same
- Manage the development of improved systems for tracking organizing work, volunteer engagement, and campaign data, which may include identifying and managing a vendor, testing new features, and providing feedback
- Manage and track teams and projects using platforms including, but not limited to: G-Suite, NPG VAN, Action Network, Slack, MiniVan, ADP, ThruText, EveryAction, and more
This job may be for you if you: (Hiring Characteristics)
- Share The Outreach Team's passion for social and political change and commitment to prioritizing equity and justice in our work and team culture
- Are a swift decision maker and creative problem solver, able to confidently approach challenges and create organizing solutions
- Are able to deliver high quality work on schedule in a fast-paced environment
- Can adapt to sudden shifts in project goals or timelines and adjust organizing plans accordingly
- Can identify when it's appropriate to step in or step back, leading by example when necessary while still developing and empowering your organizers
- Can teach key organizing skills, coach and train organizers on their jobs well while motivating them along the way
- Are an active listener who builds authentic relationships with organizers, volunteers, and community members and follows through on commitments
- Can be counted on to manage project timelines, your time, and the time of your organizers while managing administrative systems to keep track of important details
- Make thorough and detailed numbers-based plans that others can understand and buy into
- Are able to work long and irregular hours, including weekends and week nights with frequent and significant travel
- Capable of and willing to learn various data management and organizing tools
- Approach leadership with a "power with" mindset that recognizes the impact power hierarchies have in different settings