Organizational Development & Learning Partner

NeighborHealth; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

NeighborHealth is seeking an experienced Organizational Development & Learning Partner to serve as a strategic partner in employee learning, leadership development, and organizational effectiveness across the system.

You will work with senior leaders, academic partners, and workforce partners to design and coordinate programs that strengthen capabilities, support priorities, and build the future healthcare workforce.

Qualifications

• Bachelor's degree required in HR, Organizational Development, or related field.
• 3–5 years progressive experience in learning and development or healthcare education.
• Experience leading organization-wide initiatives and cross-functional projects.

Responsibilities

• Develop, implement, and continuously improve an organization-wide learning and development strategy aligned with priorities.
• Partner with leaders to identify learning and workforce development needs and priorities.
• Develop, coordinate, facilitate, and evaluate employee and leadership development programs.
• Collaborate with organizational stakeholders on learning priorities and strategy.
• Facilitate planning sessions, workshops, and department development initiatives.
• Support onboarding, mandatory education, and ongoing professional development.
• Maintain training materials and LMS content; assess learning effectiveness through feedback and data.
• Coordinate with IT to ensure training resources and AV/tech are functional.

Skills

Learning & Development

Organizational Development

Talent Management

Workforce Development

Program Management

Relationship Management

Leadership Development

Instructional Design

Education

Bachelor's degree in HR or related field

Tools

LMS

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit our Careers Page .Time Type:Full timeDepartment:Education & Training InstituteAll Locations:151 Orleans Street, 300 Ocean Avenue – ReverePosition Summary:NeighborHealth is seeking an experienced Organizational Development & Learning Partner to serve as a strategic partner in employee learning and development, leadership development, organizational effectiveness, workforce development. This role is ideal for a collaborative professional with expertise in learning and development, organizational development, program management, education, workforce development, and relationship management.The role will work closely with the Senior HR Manager, CHRO, organizational leaders, academic institutions, community organizations, and workforce partners to develop and coordinate programs that strengthen employee capabilities, support organizational priorities, and build the future healthcare workforce.What You'll DoThe Organizational Development & Learning Partner will lead and coordinate learning and organizational development initiatives while supporting leadership development, workforce pipelines, and ETI operations.The successful candidate will be able to perform the following responsibilities:· Develop, implement, and continuously improve an organization-wide learning and development strategy aligned with strategic priorities.· Partner with leaders and departments to identify learning, professional development, and workforce development needs.· Develop, coordinate, facilitate, and evaluate employee and leadership development programs.· Collaborate with the Senior HR Manager, CHRO, and organizational stakeholders on learning and workforce development priorities.· Facilitate strategic planning sessions, team effectiveness workshops, and department development initiatives.· Support new employee orientation, onboarding, mandatory education, and ongoing professional development initiatives.· Develop and maintain training materials, learning resources, and Learning Management System (LMS) content.· Use participant feedback and program data to evaluate and continuously improve learning initiatives.· Collaborate with IT to ensure ETI technology, audiovisual equipment, computers, and training resources are maintained and operational.· Design, facilitate, and evaluate leadership development programs for new, emerging, frontline, and mid-level leaders.· Develop competency-based learning pathways for leaders, clinical staff, and non-clinical employees.· Oversee management development curriculum including:o Leadership Fundamentalso Performance Managemento Coaching & Feedbacko Employee Engagemento Communication Skillso Emotional Intelligenceo Conflict Resolutiono Change Leadershipo Inclusive Leadershipo Psychological Safety· Evaluate learning effectiveness through assessments, participant feedback, behavior change, and organizational outcomes.· Assist departments in identifying workforce capability gaps and development opportunities.· Serve as an internal organizational development consultant to leaders throughout the organization.· Conduct needs assessments and recommend evidence-based organizational interventions.· Facilitate leadership retreats, strategic planning sessions, and team development workshops.· Collaborate with clinical leadership and subject matter experts to coordinate clinical education initiatives.· Coordinate continuing education activities and maintain educational records where applicable.What You’ll Bring· Bachelor's degree in Human Resources, Organizational Development, Business Administration, Healthcare Administration, Education, Industrial/Organizational Psychology, Organizational Leadership, or a related field required.· Three to Five years of progressive experience in organizational development, learning and development, talent management, workforce development, or healthcare education.· Minimum of two years leading organization-wide initiatives, programs, or cross-functional projects.· Experience in healthcare required.· Experience designing leadership development programs and experience with facilitation and executive presentation skills requiredOther Duties:Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO & Accommodation Statement:NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement:According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.