Organizational Development Consultant

Lockton Companies; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Lockton Companies in Chicago, IL seeks an Organizational Development Consultant to act as an internal advisor, diagnose organizational needs, and drive readiness, change adoption and leadership enablement. This role bridges strategy and execution across markets and business areas.

You will design scalable tools, facilitate leadership discussions, and partner with organizational effectiveness, talent management and learning teams to improve performance and business outcomes.

Qualifications

• 10+ years of experience in change management, organization design, or related fields.
• Strong ability to diagnose problems and design practical, scalable solutions.
• Proven track record translating strategy into actionable plans and actions.

Responsibilities

• Serve as internal consultant to business leaders across markets.
• Diagnose organizational needs, advise on readiness and adoption.
• Lead or support change programs, stakeholder analysis, and communications.
• Develop tools and playbooks to enable enterprise-wide execution.
• Use data and metrics to evaluate impact and drive continuous improvement.

Skills

Consulting skills

Facilitation skills

Change management

Strategic translation

Tools

Prosci

ADKAR

Lean/Six Sigma

Job description

Chicago, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is seeking an Organizational Development Consultant to join the U.S. Organizational Development team. This role will serve as an internal consultant to business leaders, helping diagnose organizational needs, support change management, improve business processes, strengthen leadership capability, build organizational readiness, and create scalable solutions that improve business performance.
This position is designed for someone who can move between strategy and execution, translate business needs into practical solutions, and help leaders and teams adopt new ways of working. This is not a traditional training delivery role. It is a hands‑on internal consulting role focused on organizational readiness, change adoption, leader enablement, team effectiveness, organization design, and practical business impact.

Secondary locations

Minneapolis, Dallas, Boston, Charlotte, Seattle, Salt Lake City

In this role, you will partner across the business to identify needs, shape solutions, and support implementation across markets and business areas.

• Serve as an internal consultant to business leaders.
• Diagnose organizational needs, clarify business problems, assess root causes, and recommend practical solutions that improve organizational readiness, leader capability, team performance, and business outcomes.
• Lead or support change management initiatives, including change readiness, stakeholder analysis, communication planning, leader alignment, adoption planning, resistance management, and reinforcement.
• Apply change management, continuous improvement, process improvement, workflow redesign, Lean, Six Sigma, Prosci, ADKAR, or similar methodologies to improve business outcomes and adoption.
• Design and facilitate working sessions, leadership discussions, team effectiveness sessions, change workshops, and stakeholder alignment meetings.
• Support organizational readiness, organizational effectiveness, and organization design work, including role clarity, decision rights, organizational structure, operating rhythm, leader alignment, team performance, process improvement, and operating model improvement.
  Create scalable tools, templates, playbooks, leader guides, communications, and resources that support enterprise-wide adoption and consistent execution.
• Partner across organizational effectiveness, leadership development, strategic consulting, talent management, coaching, assessments, learning strategy, and enterprise learning solutions.
• Use data, feedback, metrics, and business insight to evaluate impact, identify trends, and continuously improve solutions.

Qualifications

• 10+ years of experience in change management, organization design, internal consulting, business transformation, leadership development, talent development, or a related field.
• Strong consulting skills, including needs assessment, problem diagnosis, solution design, stakeholder management, and implementation support.
• Strong facilitation skills, including the ability to lead group discussions, manage competing viewpoints, and help teams reach clear decisions.
• Ability to translate strategy into practical plans, tools, communications, leader actions, and measurable outcomes.
• Ability to work in ambiguity, manage multiple priorities, and build scalable solutions in a highly collaborative environment.
• Strong relationship‑building skills, sound judgment, business acumen, curiosity, and credibility with leaders and cross‑functional partners.

Preferred Qualifications

• Experience or formal training in change management methodologies such as Prosci, ADKAR, CCMP, Lean, Six Sigma, or similar approaches.
• Experience with continuous improvement, process improvement, Lean, Six Sigma, workflow redesign, organization design, operating model design, business process improvement, or operational excellence.
• Experience supporting enterprise change, business transformation, organizational readiness, team effectiveness, leadership development, organization design, culture, or process improvement work in a complex, multi-location organization, preferably in a publicly traded, privately held, or private‑equity‑backed company with annual revenue in excess of $3B.
• Experience creating scalable toolkits, playbooks, leader guides, communications, adoption plans, and implementation resources.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry‑leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.