Account Manager - Health Systems

Lockton Companies; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Rolex after 10 years

Paid training and development

Job summary

Lockton Companies seeks an Account Manager to support Employee Benefits, build new relationships, and exceed client expectations. You will service client needs, coordinate marketing efforts, manage renewal processes, and work with carriers to implement programs.

The role emphasizes collaboration, relationship-building, and support across colleagues while delivering competitive pay and benefits.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum of 3 years' experience in health & welfare benefits or brokerage.
• Experience marketing and servicing employee benefit programs.

Responsibilities

• Serve designated book of health & welfare business, including marketing, vendor management and administration.
• Manage service/project timelines for each client as directed by the account executive.
• Coordinate client meetings and renewals with carriers.
• Prepare line of coverage and revenue summaries for account executives.
• Ensure timely execution of contracts/documents and review SPD and policies.

Skills

Account management

Client service

Health benefits knowledge

Microsoft Office

Communication skills

Education

Bachelor's degree in business administration

Job description

Chicago, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development


• 12-week paid parental leave


• A huge emphasis on community involvement


• Frequent athletic and wellness events


• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Description

Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities:

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.


• Effectively manage service/project plan timeline for each client as developed by the account executive.


• Support account executive in the scheduling and preparation of client meetings


• Request and manage receipt of all renewals from carriers.


• Draft “Line of Coverage and Revenue Summary” for account executives.


• Manage carrier/vendor responses to questions during bid solicitation.


• Ensure all necessary contracts/documents are executed in a timely fashion.


• Review SPD, certificates, policies and contracts for accuracy.


• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).


• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).


• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Compensation and Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here

Qualifications

Qualifications:

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent


• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.


• Experience working with employee benefits for large health systems preferred


• Experience in marketing and servicing the employee benefit programs.


• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)


• Strong verbal and interpersonal communication skills required.


• Understands industry trends and governmental regulations.


• Ability to complete continuing education requirements as needed.


• Ability to attend company, department, and team meetings as required, including industry training sessions.


• Ability to travel by automobile and aircraft.


• Ability to work outside of normal business hours as needed.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.