Organizational Development Consultant

Lockton; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Lockton is seeking a seasoned change management and organization-design professional to drive enterprise-wide initiatives. You will partner with leaders across markets to diagnose needs, design solutions, and support implementation.

Responsibilities include leading internal consulting, guiding change readiness, stakeholder analysis, and adoption planning while applying Lean, Six Sigma, Prosci, and ADKAR methodologies to achieve measurable outcomes.

Qualifications

• 10+ years in change management, organization design, or related fields.
• Strong consulting skills: needs assessment, problem diagnosis, solution design, stakeholder management.
• Strong facilitation skills to manage group discussions and reach decisions.
• Ability to translate strategy into practical plans, tools, and measurable outcomes.
• Ability to work in ambiguity, manage multiple priorities, and collaborate across teams.

Responsibilities

• Partner across the business to identify needs, shape solutions, and support implementation.
• Serve as an internal consultant to business leaders.
• Diagnose needs, clarify problems, assess root causes, and recommend practical solutions.
• Lead or support change management initiatives (readiness, stakeholder analysis, comms, adoption, reinforcement).
• Apply Lean, Six Sigma, Prosci, ADKAR and related methodologies to improve outcomes.
• Design and facilitate leadership discussions, sessions, and stakeholder alignment meetings.
• Support organization readiness, effectiveness, and design work; create scalable tools and playbooks.
• Partner across organizational effectiveness, leadership development, strategic consulting, talent management, and learning solutions.
• Use data and metrics to evaluate impact and drive continuous improvement.

Skills

Change management

Organization design

Internal consulting

Leadership development

Stakeholder management

Facilitation

Job description

Your Responsibilities

In this role, you will partner across the business to identify needs, shape solutions, and support implementation across markets and business areas.

• Serve as an internal consultant to business leaders.
• Diagnose organizational needs, clarify business problems, assess root causes, and recommend practical solutions that improve organizational readiness, leader capability, team performance, and business outcomes.
• Lead or support change management initiatives, including change readiness, stakeholder analysis, communication planning, leader alignment, adoption planning, resistance management, and reinforcement.
• Apply change management, continuous improvement, process improvement, workflow redesign, Lean, Six Sigma, Prosci, ADKAR, or similar methodologies to improve business outcomes and adoption.
• Design and facilitate working sessions, leadership discussions, team effectiveness sessions, change workshops, and stakeholder alignment meetings.
• Support organizational readiness, organizational effectiveness, and organization design work, including role clarity, decision rights, organizational structure, operating rhythm, leader alignment, team performance, process improvement, and operating model improvement. Create scalable tools, templates, playbooks, leader guides, communications, and resources that support enterprise-wide adoption and consistent execution.
• Partner across organizational effectiveness, leadership development, strategic consulting, talent management, coaching, assessments, learning strategy, and enterprise learning solutions.
• Use data, feedback, metrics, and business insight to evaluate impact, identify trends, and continuously improve solutions.

Qualifications

• 10+ years of experience in change management, organization design, internal consulting, business transformation, leadership development, talent development, or a related field.
• Strong consulting skills, including needs assessment, problem diagnosis, solution design, stakeholder management, and implementation support.
• Strong facilitation skills, including the ability to lead group discussions, manage competing viewpoints, and help teams reach clear decisions.
• Ability to translate strategy into practical plans, tools, communications, leader actions, and measurable outcomes.
• Ability to work in ambiguity, manage multiple priorities, and build scalable solutions in a highly collaborative environment.
• Strong relationship-building skills, sound judgment, business acumen, curiosity, and credibility with leaders and cross-functional partners.

Preferred Qualifications

• Experience or formal training in change management methodologies such as Prosci, ADKAR, CCMP, Lean, Six Sigma, or similar approaches.
• Experience with continuous improvement, process improvement, Lean, Six Sigma, workflow redesign, organization design, operating model design, business process improvement, or operational excellence.
• Experience supporting enterprise change, business transformation, organisational readiness, team effectiveness, leadership development, organization design, culture, or process improvement work in a complex, multi-location organization, preferably in a publicly traded, privately held, or private-equity-backed company with annual revenue in excess of $3B.
• Experience creating scalable toolkits, playbooks, leader guides, communications, adoption plans, and implementation resources.