Organ Referral Coordinator

DonorConnect; Murray (UT); On-site; USD 60,000 - 90,000; Full time

Job summary

DonorConnect is seeking an Organ Referral Coordinator with ICU nursing experience to manage referrals and coordinate with hospitals, transplant centers, and DonorConnect teams remotely.

This role emphasizes timely responses, documentation accuracy, and collaboration to support life-saving organ donation processes while adhering to regulatory requirements and organizational values.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Maintain RN license.
• Minimum one year ICU nurse experience.
• Knowledge of organ/tissue transplant fields preferred.
• Ability to work remotely with hospital staff across institutions.
• Willingness to train and assist others.
• Must lift up to 10 pounds as needed.
• Strong communication and organizational skills.

Responsibilities

• Respond timely to referrals and coordinate with hospitals, transplant centers, other OPOs, and DonorConnect staff.
• Complete case follow-up tasks, referral and import documentation, LMS trainings, time sheets, and deadlines; respond to email/text/phone promptly.
• Collaborate with team and other departments; support continuous improvement within the organization.

Skills

Critical thinking

Problem-solving

Priority setting

Resourcefulness

Public relations

Interpersonal abilities

Oral and written communication

Attention to detail

Remote collaboration

Training others

Education

Associate's degree

Bachelor's degree preferred

RN license

Tools

Computer hardware and software

Job description

Are you an ICU nurse looking for something different? Are you interested in using your expert knowledge and strong communication skills to do rewarding and life-saving work in a new way, while working from home? Join our team as an Organ Referral Coordinator and facilitate the gift of life through organ donation and transplantation!

Under the supervision of the Organ Referral Manager, job duties include:

• Assumes responsibility for timely response to referrals and coordination with hospital, transplant center, other OPO, and DonorConnect staff in managing referrals, imports, flyouts, and miscellaneous calls. Adheres to DonorConnect and regulatory requirements.
• Completes case follow-up tasks, referral and import documentation, LMS trainings, time sheets, and any other requirements by designated deadlines. Responds to email, text, and phone communication in a timely manner.
• Assumes responsibility to be an effective and contributing team member by holding one's self and peers accountable and supporting continuous improvement within the team and organization wide. Demonstrates collaboration and an understanding of other internal and external teams.

DonorConnect is a federally designated nonprofit community service organization dedicated to recovering organs and tissues used for life-saving transplants. Our employees help save and heal lives!

At DonorConnect, we expect your behavior will be consistent with our I CARE + values - integrity, collaboration, accountability, respect and expertise.

Training/Education/Certification

MINIMUM QUALIFICATIONS

• Associate's degree required, Bachelor's degree preferred and/or an equivalent combination of education and relevant work experience
• Maintain RN license

Experience Required

• Minimum of one year of experience as an intensive care unit nurse.

Knowledge/Skills/Abilities

• Knowledge of the organ and tissue transplant fields preferred
• Understanding of the critical care environment
• Knowledge of computer hardware and software
• Critical thinking, problem-solving, priority setting, and resourcefulness
• Excellent public relations and interpersonal abilities
• Solid oral and written communication skills
• Attention to detail and ability to maintain accurate records
• Able to remotely work well with all levels of personnel in hospital settings, and within the differing guidelines of each institution
• Willingness to train and assist others
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 10 pounds at times with or without reasonable accommodation
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing

*DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!*

Must be able to pass a comprehensive background check and drug screen.