Oregon Ridge Nature Center Administrative Aide - Non-Merit

Baltimore County; Towson (MD); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health Insurance

Paid leave

Retirement benefits

Job summary

Baltimore County Department of Recreation and Parks seeks an Oregon Ridge Nature Center Administrative Aide to handle front desk, clerical tasks and program support at a busy nature center.

The role requires word processing, customer service and strong communication, with a 34-hour work week and county benefits. Prior experience with CivicRec and MS Office is a plus and candidates must complete all Work Experience fields in the application.

Qualifications

• At least 1 year of general clerical experience involving document creation and customer service.
• High school diploma or equivalent is required.
• Experience with word processing and filing systems is preferred.

Responsibilities

• Staff a front desk to greet visitors and provide orientation information.
• Respond to inquiries in person, by phone, or by email regarding programs and policies.
• Prepare materials using Microsoft Office applications from drafts or instructions.
• Create, duplicate and distribute documents such as flyers and memos.
• Maintain confidential files and records.
• Assist with program registrations and related forms.
• Operate office equipment safely and efficiently.
• Prepare personnel-related documents as needed.

Skills

Front desk

Customer service

Word processing

Typing 40 WPM

Office equipment

Education

High school diploma or equivalent

Tools

CivicRec

Microsoft Outlook

Excel

Publisher

Word

Job description

A Non-Merit vacancy exists in the Baltimore County Department of Recreation and Parks for an Oregon Ridge Nature Center Administrative Aide.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

Regular schedule: 34 hours per week. Plus County benefits.

A referral list will be established based on the examination as outlined below.

Please note: Failure to complete all fields of the “Work Experience” section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Examples of Duties

Job Purpose

Under general supervision, performs comprehensive word processing, typing, and other clerical duties in support of an office at a high-traffic park site or nature center.

Essential Job Duties

• Staff a front desk to greet visitors, answer questions, and provide helpful orientation information.
• Respond to inquiries of a routine nature regarding department programs and policies in person, by telephone, or by electronic mail.
• Use automated office systems, such as email, calendar/scheduling, Microsoft Office applications, and word processing software, to prepare flyers, letters, memos, meeting schedules, and other materials from drafts or specific instructions to support the center's communication efforts.
• Create, duplicate, and distribute flyers, letters, memos, and other documents.
• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records.
• Assists with registration of programs and/or special events.
• Assists in the preparation of personnel-related documents and forms.
• Operates office machinery, such as computers, photocopiers, calculators, telephones, scanners, and printers, requiring familiarity with basic office technology and physical ability to handle equipment safely.

Examples of Other Duties

• Creates and maintains office spreadsheets, databases, and logs to track data using CivicRec and Microsoft Excel, such as attendance records or program schedules.
• Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space using CivicRec and Microsoft Outlook.
• Performs other related duties as required.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. They may not include all of the essential job functions of this position. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Education

High school diploma or an equivalent.

Experience

At least one (1) year of general clerical experience in a position that requires significant time spent creating and/or transcribing documents using word processing software and extensive telephone and in-person customer service interaction.

Additional education related to secretarial/word processing may be substituted on a year-for-year basis for the required experience.

Preferred Experience

Experience in performing administrative duties specifically within a park or nature center setting is preferred.

Knowledge, Skills, And Abilities

• Knowledge of modern office methods and procedures, including filing systems.
• Knowledge of spelling, grammar, and arithmetic.
• Knowledge of creating flyers and other marketing materials using Microsoft Publisher desktop publishing.
• Knowledge of word processing.
• Skill in the operation of office machines as listed in the essential duties.
• Skill in the use of word processing software.
• Skill in responding to inquiries and handling routine complaints.
• Ability to communicate effectively.
• Ability to perform basic mathematical computations.
• Ability to set up and maintain paper and electronic filing systems.
• Ability to use automated office systems.
• Ability to establish and maintain effective working relationships.
• Ability to type from plain copy at a rate of 40WPM.

EXAMINATION PROCEDURE

Qualified applicants should provide detailed descriptions of their past and current roles, including specific dates, duties, and responsibilities, to ensure accurate evaluation of their training and experience.

Conditions of Employment

Physical and Environmental Conditions

Positions may require working fixed shifts (Monday-Friday) or rotating shifts, which may include at least two weeknights and weekends or holidays, as needed.

The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities.

Positions are located in recreation community offices in parks or nature centers on other campuses and may be in an isolated, secluded, and/or solitary work environment.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to, criminal background, education, and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Benefits

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.

Plans offered include:

• Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave

Sick Leave

Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave

Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays

Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.