Utilities Communications Technician

Baltimore County; Towson (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Baltimore County seeks a Maintenance Shop Clerk to support the Bureau of Highways and Equipment Maintenance. Under general supervision, you perform specialized clerical work for the maintenance shop and maintain personnel and time records.

The role involves handling materials records, cost reports, and using City Works, Rock Solid and Workday. Shift hours are 10 PM to 8 AM, with full-time hours and comprehensive county benefits.

Qualifications

• Possession of a high school diploma or an appropriate high school equivalency.
• One year's general clerical experience.
• Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.
• Additional education may be substituted on a year-for-year basis for the required experience.
• Preferred Experience: Excel, Workday, and maintenance shop experience.

Responsibilities

• Keeps, updates, and maintains shop office and personnel records including time sheets, payroll, and attendance.
• Updates and maintains records of materials, supplies, and equipment used by the shop.
• Prepares and compiles reports of material and equipment usage and job costs.
• Keeps records of operation and maintenance costs for shop vehicles and equipment.
• Maintains inventory of equipment parts and schedules maintenance and repair of equipment.
• Prepares and processes requisitions for materials and supplies.
• Receives, logs, and responds to telephone inquiries, complaints, and requests for service.
• Operates office machinery such as photocopiers, fax machines, and calculators.
• Operates short wave radio to send and receive messages to and from field personnel.
• Monitors alarm systems and dispatch crews to respond to calls for service and emergencies.
• Works with web-based software, such as City Works, Rock Solid and Workday.

Skills

General clerical experience

Microsoft Excel

Workday

Maintenance shop experience

Education

High school diploma or equivalent

Tools

City Works

Rock Solid

Job description

Pay Schedule I, Grade 19, Regular Schedule: 40 hours per week.

A vacancy exists in the Department of Public Works and Transportation, Bureau of Highways and Equipment Maintenance.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the 'Work Experience' section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose

Under general supervision, performs specialized clerical work in support of a maintenance shop.

Essential Job Duties

• Keeps, updates, and maintains shop office and personnel records including time sheets, payroll, and attendance.
• Updates and maintains records of materials, supplies, and equipment used by the shop.
• Prepares and compiles reports of material and equipment usage and job costs.
• Keeps records of operation and maintenance costs for shop vehicles and equipment.
• Maintains inventory of equipment parts and schedules maintenance and repair of equipment.
• Prepares and processes requisitions for materials and supplies.
• Receives, logs, and responds to telephone inquiries, complaints, and requests for service.
• Operates office machinery such as photocopiers, fax machines, and calculators.
• Operates short wave radio to send and receive messages to and from field personnel.
• Monitors alarm systems and dispatch crews to respond to calls for service and emergencies.
• Works with web-based software, such as City Works, Rock Solid and Workday.

Examples of Other Duties

• Performs typing and word processing.
• Codes, enters and retrieves information using data entry devices.
• Performs other related duties as assigned.

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Education and Experience

Possession of a high school diploma or an appropriate high school equivalency;

Plus

One year's general clerical experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Additional education may be substituted on a year-for-year basis for the required experience.

Preferred Experience

• Work experience using Microsoft Excel
• Work experience using Workday
• Experience working in a maintenance shop

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered.

ATTN: Utilities Communications Technician

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You must attach your transcript(s), and/or degree(s), and/or certification(s) to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

The shift hours are 10 PM to 8 AM.

Physical and Environmental Conditions

The work among positions in this class varies, but most often involves frequent walking and standing, and some lifting and carrying of objects of moderate to heavy weight. Some duties involve exposure to adverse weather conditions.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully an employment background investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Employment Benefits For Full-Time, Merit Or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance

General Increases - Cost of living increases and adjustments may be granted as legislated.

Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Benefits

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

• Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid Leave

Paid benefits listed below vary depending upon the Classification.

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.