Order Processor

Ubeo, Llc; Owings Mills (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Order Processor to join their team in Owings Mills, Maryland. This role is vital in ensuring the smooth processing of equipment and software orders, requiring strong communication skills and attention to detail. As part of a dynamic team, you will collaborate with sales and finance partners to ensure orders are accurate and timely. The company offers a competitive compensation package along with a comprehensive benefits program, making it an ideal opportunity for those looking to grow in a supportive environment. If you are ready to make an impact in a thriving business, this position is for you.

Benefits

Medical, dental, and vision plans

Company Paid Health Reimbursement Account

Company paid life insurance

Flexible Spending and Health Savings Accounts

Pet Insurance

Pre-paid legal coverage

401(K) Plan with Match

Generous vacation and sick leave programs

Qualifications

• Strong attention to detail and communication skills required.
• Proficiency in MS Office and ERP systems is essential.

Responsibilities

• Process incoming equipment and software orders accurately.
• Verify sales order packages and work with various teams.

Skills

Attention to detail

Communication skills

Multitasking

Education

High School or GED

Tools

MS Office (Excel, Word, Outlook)

E-Automate

ECM/Workflow software

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Order Processor for our Owings Mills, Maryland location.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Administration
Reports To: Order Processing Manager
FLSA Status: Full Time / Hourly

Purpose

The position is responsible for communication with sales administrators, sales representatives and finance partners to obtain the appropriate paperwork to invoice and fund equipment sales.

Responsibilities

The Order Processor will be responsible for receiving and processing incoming equipment, software, and other orders. Duties include verifying the sales order package for accuracy and working with Sales, Administration and Operations until the order is complete, accurate, billed and funded.

• Processing equipment orders and billing for rental and sales of equipment
• Processing national account ship-in orders
• Working closely with finance partners and sales/sales admin teams
• Processing trade-ins
• Indexing sales packets and pulling delivery paperwork into workflow
• Extensive billing experience required
• Other duties as assigned

Supervision: Supervised

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook).
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask

Qualifications

• High School or GED

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+lbs on occasion.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities.

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.