Order Processing Specialist, Digital Power

Schneider Electric; Nashville (TN); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Flexible work options designed to help

Total Rewards package (medical, dental

15 days paid time off per year

Job summary

Schneider Electric is seeking an Assistant II, Order Processing Services in Franklin, TN to coordinate Digital Power orders from receipt through fulfillment. You will connect customers, Sales, Order Services, Manufacturing Operations, Purchasing and other stakeholders to ensure accurate, timely order processing and strong customer satisfaction.

The role emphasizes prioritization, multi-team collaboration, and continuous improvement in a fast-paced environment, with a focus on compliance with

Qualifications

• Strong organizational, analytical, and problem-solving skills.
• Solid understanding of order management processes.
• Ability to prioritize competing demands and coordinate across teams.
• Detail-oriented with high level of accuracy.
• Experience in cross-functional collaboration.

Responsibilities

• Manage order workflows and track order status.
• Coordinate with cross-functional teams to ensure on-time delivery.
• Resolve routine and moderately complex order-related issues.
• Support continuous process improvement initiatives.
• Ensure compliance with policies and quality standards.

Skills

Customer Focus

Order Management & Coordination

Cross-Functional Collaboration

Communication Excellence

Problem Solving & Decision Making

Organizational Effectiveness

Attention to Detail

Accountability & Ownership

Adaptability

Continuous Improvement

Tools

ESPS

SMS

SAP S/4HANA

Microsoft Office

Excel

Outlook

Teams

PowerPoint

Job description

Assistant II, Order Processing Services

Alternate Job Title: Digital Power Order Manager

Location: Franklin Tn.

Schneider Electric is seeking a detail-oriented, customer-focused Assistant II, Order Processing Services to support the seamless execution of Digital Power orders from receipt through fulfillment.

In this role, you will serve as a key point of coordination between customers, Sales, Order Services, Manufacturing Operations, Purchasing, and other internal stakeholders, ensuring orders are processed accurately, communicated effectively, and delivered on time. You will play an integral role in driving customer satisfaction while supporting operational excellence across the order lifecycle.

Key responsibilities include managing order workflows, tracking order status, coordinating with cross-functional teams, resolving routine and moderately complex order-related issues, and supporting continuous process improvement initiatives. You will also ensure compliance with company policies, quality standards, and established business processes while maintaining a high level of accuracy and professionalism.

The ideal candidate brings strong organizational, analytical, and problem-solving skills, along with a solid understanding of order management processes. Success in this role requires the ability to prioritize competing demands, build effective working relationships, and proactively address operational challenges in a fast‑paced environment.

This position offers the opportunity to contribute directly to Schneider Electric’s commitment to operational excellence, exceptional customer experiences, and continuous improvement.

Required Qualifications

• Customer Focus
• Order Management & Coordination
• Cross-Functional Collaboration
• Communication Excellence
• Problem Solving & Decision Making
• Organizational Effectiveness
• Attention to Detail
• Accountability & Ownership
• Adaptability
• Continuous Improvement

Preferred Qualifications

• 1–2 years of experience in customer service, order management, supply chain, project coordination, or a related business function.
• Experience supporting customer-facing order fulfillment processes in a manufacturing, industrial, or technology environment.
• Knowledge of Schneider Electric systems, including ESPS, SMS, and SAP S/4HANA.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and PowerPoint.
• Demonstrated ability to manage multiple priorities and coordinate effectively across cross‑functional teams.
• Continuous improvement mindset with experience identifying opportunities to improve processes and customer experience.

What's in it for me?

• Collaborative team culture that values your contributions and supports your growth
• Hands‑on experience in supply chain operations with real impact on customer satisfaction
• Exposure to end‑to‑end order fulfillment processes that build valuable career skills
• Flexible work options designed to help you succeed professionally and personally

For this U.S. based position, the expected pay range is USD $54,400 to $81,600 per year. This pay range includes base pay and short‑term incentives. This position is also eligible for overtime pay. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.