Order Processing Specialist

Schneider Electric; Mount Juliet (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Schneider Electric is seeking an Order Processing Specialist to manage spare parts orders efficiently, involving tasks like catalog verification and collaborating with the supply chain. This entry-level position requires at least 3-5 years of relevant experience, especially in logistics, and fluency in English is essential. Join a company focused on sustainability and a culture where you can thrive.

Qualifications

• 3-5 years relevant experience in Business order administration & customer service.
• Experience optimizing and monitoring processes related to customer order processing.

Responsibilities

• Manage spare parts incoming orders efficiently.
• Update order data including supply chain planning and expediting.
• Ensure information flow related to stock availability and customer issues.

Skills

Fluent English

Logistics background

Excel

Education

Experience in Business order administration

Job description

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We are looking for an Order Processing Specialist to manage spare parts incoming orders efficiently. The role involves organizing and overseeing processing operations for all spare part orders and responsibilities include catalog number verification, pricing, handling large order requirements, expediting, date management, and executing (release, pick, and pack).

The role involves updating crucial order data, including the 2nd promised date, supply chain planning collaboration and validation, and expediting.

• Responsible for On Time Delivery metric for Spare Parts area
• Ensure information flow : Lead times, delays, availability stock, blockage at SO / Material level, any other request in logistics.
• Manage customer issue escalation in collaboration with other departments (Supply Chain Planning & Production) to minimize customer impact
• Proactively updating dates in SAP S4 to the latest commitment of shipments.
• Releasing, picking, and packing orders, taking into consideration the load capacity for the day.
• Fluent English (oral and written)
• 3-5 years relevant experience in Business order administration & customer service work focuses on optimizing and monitoring processes related to customer order processing, shipping and returns.
• Logistics/shipping background
• Excel experience (will do excel test for level validation at interview)

Physical requirements: The department requires PPE (Personal Protective Equipment), plus Safety shoes and safety glasses must be worn on the production floor.

• Work is performed in a Manufacturing Environment, where p rolonged period(s) of standing is required for duration of shift .
• Requires ability to reach overhead, pull, push, bend, squat, and climb a ladder to perform work.
• Ability to lift 26 pounds occasionally or 22 pounds independently and repetitively.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Distribution and Supply Chain

• Industries

  Automation Machinery Manufacturing

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