Order Processing & Customer Service Specialist

Groupe Voltaire Group; United States; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

PTO

401K

Hybrid work after intro period

Job summary

Groupe Voltaire Group in Coral Springs, FL seeks a detail-oriented team member to handle incoming North American orders for our luxury saddles. The role requires strong organization, excellent customer service, and basic math/computer skills, with familiarity in the equestrian industry preferred.

Hybrid work may be available after an initial period. A high school diploma is required; college education is a plus.

Qualifications

• Must be highly organized and detail oriented.
• Good mathematical and computer skills for order entry.
• Strong customer service mindset for North American operations.
• Familiarity with equestrian products is a plus.

Responsibilities

• Handle incoming orders from our sales team across North America.
• Collaborate with teams to ensure accurate order processing and timely delivery.

Skills

Organization

Attention to Detail

Math & Computer Skills

Customer Service

Education

High School Diploma or Equivalent

College Education preferred

Job description

About our Company:

Groupe Voltaireis one of the world’s leading saddle makers with operations in over 17 countries. Our heart and primary workshop are in the marvelous town of Bidart, located in the southwest of France and our three saddle brands are the top choice of equestrians across all riding disciplines.

About the Position:

We are seeking a new team member at our Coral Springs, FL headquarters! This person will handle incoming orders from our sales team throughout North America. This role requires team collaboration and impeccable customer service. We are a luxury brand within a niche industry, therefore familiarity to English equestrian products will be required.

Key Skills:

• Organization
• Attention to Detail
• Math & Computer Skills
• Customer Service

Requirements

• High School Diploma, or Equivalent. Applicants with a college education are preferred
• A basic knowledge of the equestrian industry. Applicants with experience working directly with horses are preferred

At this time we are only considering candidates who live within a commutable distance to our office in Coral Springs, Florida.

Benefits

• Health insurance
• PTO
• 401K
• Hybrid work flexibility may be available after an initial period in the role.