Order Processing & Customer Service Specialist

VOLTAIRE GROUP; Florida; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

PTO

401K

Hybrid work flexibility (after initial

Job summary

Groupe Voltaire Group in Coral Springs, Florida, is seeking a dedicated team member to handle incoming orders from our North American sales network. The role requires collaboration across departments and a strong focus on exceptional customer service within a luxury equestrian brand.

Ideal candidates will have a High School Diploma or equivalent, basic math and computer skills, and familiarity with equestrian products. Hybrid work flexibility may be available after an initial period in the role.

Qualifications

• Must have a high school diploma or equivalent, college education preferred.
• Strong organization, attention to detail, and numerical skills.
• Experience with customer service and basic office software is required.
• Familiarity with equestrian products is a plus.

Responsibilities

• Handle incoming orders from our sales team across North America.
• Collaborate with internal teams to ensure accurate order processing and timely fulfillment.
• Provide excellent customer service and respond to inquiries in a professional manner.

Skills

Organization

Attention to Detail

Math & Computer Skills

Customer Service

Education

High School Diploma or equivalent

College education preferred

Job description

About our Company

Groupe Voltaire is one of the world’s leading saddle makers with operations in over 17 countries. Our heart and primary workshop are in the marvelous town of Bidart, located in the southwest of France and our three saddle brands are the top choice of equestrians across all riding disciplines.

About the Position

We are seeking a new team member at our Coral Springs, FL headquarters! This person will handle incoming orders from our sales team throughout North America. This role requires team collaboration and impeccable customer service. We are a luxury brand within a niche industry, therefore familiarity to English equestrian products will be required.

Key Skills

• Organization
• Attention to Detail
• Math & Computer Skills
• Customer Service
• High School Diploma, or Equivalent. Applicants with a college education are preferred
• A basic knowledge of the equestrian industry. Applicants with experience working directly with horses are preferred

At this time we are only considering candidates who live within a commutable distance to our office in Coral Springs, Florida.

Benefits

• Health insurance
• PTO
• 401K
• Hybrid work flexibility may be available after an initial period in the role.