Order Process Specialist

Advantech USA; Milpitas (CA); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Life insurance

Employee Assistance Program (EAP)

Work from home program (eligibility)

Job summary

Advantech USA is seeking an Order Process Specialist in Milpitas, CA to oversee order allocation, production scheduling, and delivery coordination. You will collaborate with sales, operations, and accounting to optimize inventory levels and satisfy customer requirements.

Requirements include 2+ years in order processing, proficiency with Excel and Office, and preferred SAP experience. Onsite role with a comprehensive benefits package and competitive compensation.

Qualifications

• 2+ years of experience in order processing or related field.
• Associate's degree preferred or equivalent experience.
• Proficiency with Excel and Office applications; SAP preferred.
• Strong attention to detail and ability to manage multiple priorities.
• Effective written and verbal communication; team collaboration.

Responsibilities

• Process orders including material allocation and production scheduling.
• Assist order allocation and fulfill backorders for customers.
• Coordinate with sales, operations, and accounting to optimize inventory.
• Verify order details and shipping dates; monitor backorder status.
• Generate reports informing sales and operations to improve quotas.

Skills

Attention to detail

Analytical skills

Time management

Communication

Interpersonal skills

Teamwork

Multitasking

Education

Associate's degree in Business Administration or Supply Chain

Equivalent combination of education and experience

Tools

Microsoft Excel

Microsoft Office (Word, PowerPoint, Outlook)

SAP

Job description

Job Title:Order ProcessSpecialistLocation(s):Milpitas, CA - OnsiteCompensation:$50,000-57,000

About this position

The primary function of the Order Process Specialist is to provide the planning, coordination, communication, monitoring, of orders allocation, product delivery, production scheduling, and capacity to satisfy and exceed customer and sales requirements. Responsible for the coordination with sales, customers, operations, and accounting departments to determine and maintain optimal inventory levels for maximum allocation from backorders.

Responsibilities

• Responsible for general order processing including material allocation and production scheduling.
• Assists order allocation and fulfills backorders for sales and customers.
• Informs Supply Chain Management and Purchasing Departments for inventory replenishment per allocation and backorder status.
• Processes change orders, analysis and control.
• Confirms shipping dates of sales orders and change notifications.
• Verifies credit card information and orders for processing.
• Generates reports to inform sales and operations pertaining to achieving quotas and number of backorders.
• Develops, implements, and enhances efficient and effective workflow, processes, and operations.
• Performs and completes any other tasks and/or projects as assigned.

Qualifications

• 2+ years of experience in order processing, sales administration, customer service, supply chain, or a related field.
• Associate's degree in Business Administration, Supply Chain, or a related field preferred, or equivalent combination of education and relevant experience.
• Proficiency with Microsoft Excel and Microsoft Office applications, including Word, PowerPoint, and Outlook.
• Experience with SAP preferred.
• Knowledge of computer components or related technology products preferred.
• Strong attention to detail and ability to accurately process and maintain order information.
• Strong analytical and problem-solving skills, with the ability to identify and resolve order-processing issues.
• Ability to manage multiple priorities, changing workloads, and deadlines.
• Strong organizational, time-management, interpersonal, and communication skills.
• Ability to work effectively both independently and as part of a team.
• Ability to communicate effectively in written and verbal form.
• Ability to meet the essential functions of the position, with or without reasonable accommodation.
• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
• Employee Assistance Program (EAP)
• 401(k) with company match
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program - once eligible
• Referral Bonus

About Advantech

Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.

We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.

World-class Recognition

Advantech is an authorized alliance partner of both Intel and Microsoft. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand's #5 best Taiwan Global Brand in 2018.

Work Authorization

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html

Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.