Order Managment

Flex; Austin (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

Short-term & Long-term Disability

401(k) Matching

Vacation & Paid Sick Time

Tuition Reimbursement

Job summary

Flex is a global manufacturing partner helping brands design, build and deliver innovative products. This role handles routine order processing and serves as the day-to-day customer interface, ensuring orders progress on time and meet commitments.

Responsibilities include entering orders, updating planning systems, communicating ship dates, and coordinating with shipping and production control to resolve issues and expedite where needed.

Qualifications

• Experience performing routine order processing.
• Experience serving as day-to-day customer interface.
• Ability to communicate order status to customers and internal teams.

Responsibilities

• Manual order entry into production planning system.
• Process customer order changes by entering requests into planning systems.
• Communicate order status to customer, including initial committed ship dates (CSDs) and follow up on changes.
• Release authorizations to shipping to meet lead times.
• Validate order configurations for manufacturability per customer rules.
• Validate material and capacity against orders and ship dates.
• Resolve low-level scheduling conflicts related to material and capacity.
• Coordinate and communicate order expedite requests to production control.
• Run routine reports for customer information requests and internal reporting.
• Ensure work orders are released to manufacturing and shipping authorizations are timely.
• Support quality in resolving customer incidents.

Skills

Order processing

Customer interface

Scheduling coordination

Communication

Tools

ERP software

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

General Purpose:

Responsible for routine order processing and serving as day-to-day customer interface.

Principle Accountabilities** :**

Manual order entry into production planning system.

• Process customer order changes by entering customer requests into planning systems.

• Communicates order status to customer including initial committed ship dates (CSD’s) and follow up on interim order changes.

• Release authorizations to shipping department to deliver product.

• Validates order configurations for manufacturability per customer’s product rule sets.

• Validates material and capacity availability based on products ordered and in accordance with customer’s requested ship dates.

• Resolve low level scheduling conflicts such as material and capacity availability issues.

• Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.

• Runs routine reports in support of customer information requests and internal reporting requirements.

• Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.

• Provide support to quality function in resolution of customer incidents

What you’ll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Global Procurement & Supply Chain

Relocation:Not eligible

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).