Order Management Specialist, Inventory

Choosegreaterpeoria; Peoria (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Maui Jim is seeking a motivated individual for a fulfillment position focused on accurate order processing and fulfillment. The role requires strong communication and organizational skills, with flexible hours Monday through Friday. Employees benefit from an inclusive culture and a variety of perks including health insurance, paid time off, and supportive work environment focused on employee growth.

Benefits

Low Insurance Premiums on Medical, Dental, and Vision

Flexible Spending Accounts

Health Savings Accounts (with Company Match)

Short Term and Long-Term Disability

Voluntary Critical Illness, and Accident Coverages

Tuition Reimbursement

Paid Paternity and Maternity Leave

Paid Time Off

Paid Holidays

Company Paid Life AD&D Insurance

401K Match

Employee Assistance Program

Qualifications

• High school graduate with 2+ years fulfillment or warehouse experience.
• Experience troubleshooting inventory discrepancies and reconciliation tasks.

Responsibilities

• Drive accurate and on-time delivery for core outbound orders.
• Manage order flow, monitor hourly deliveries, and resolve issues.
• Conduct daily cycle counts and assist with inventory reconciliation.

Skills

Ability to professionally communicate across all levels of the business

Strong SAP Knowledge

Ability to multi-task and prioritize

Ability to work in a neat and well-organized manner

Ability to take initiative and make decisions

Ability to work in a team environment

Strong ability to identify operational improvement opportunities

Ability to provide outstanding customer service

Positive attitude and behavior

Aloha Spirit

Education

High school diploma

Tools

SAP

Job description

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major function of this position is:

Drive accurate and on time delivery for core outbound orders by handling order flow during a designated time frame. Strive for accuracy and proactively seek solutions for potential problems with constant communication between Sales support, Customer Service, and department leadership.

Hourly Rate of Pay: $19/hour

Hours: Monday- Friday 9:00AM-5:30PM

Essential Duties:

• Prepare hourly batches for picking which includes monitoring tickets for special requests, printing proper labels, accurate pick cart set up, and understanding priorities based on order type and carrier pickups.

• Monitor hourly deliveries that have not processed and work to resolve issues.

• Systematically create waves and batch orders based on order profile.

• Review tickets at hourly print to pre-sort display and My Maui orders.

• Assist with set up of special handling orders in terms of proper label printing and pick cart set up.

• Work with the supervisor group on managing order flow. Anticipate potential back-order situations, work with team to quickly bring these to order completion.

• Monitor order flow inbox to offer support for orders needing cancelled or reversed for change. Professionally communicate with Sales Support, Customer Service, and teammates about ship times, order priority, quality, labeling, and accuracy.

• Perform daily cycle counts as mapped out by Inventory Specialist.

• Assist with inventory reconciliation including Delivery not found orders, LS24 look ups on mispicks, 999 discrepancy research.

• Provide backup support for picking, packing, and shipping.

• Encourage and drive change. Operational excellence is the goal, and there is always room for improvement.

• Perform all other duties as requested or required.

As a guide, indicated below is the preferred education and experience for this position:

High school graduate with 2+ years fulfillment or warehouse experience. Experience troubleshooting inventory discrepancies and reconciliation tasks.

Listed below are the particular skills preferred for this position:

• Ability to professionally communicate across all levels of the business

• Strong SAP Knowledge

• Ability to multi-task and prioritize

• Ability to work in a neat and well-organized manner

• Ability to take initiative and make decisions

• Ability to work in a team environment

• Strong ability to identify operational improvement opportunities

• Ability to provide outstanding customer service

• Positive attitude and behavior

• Aloha Spirit

Special Physical Requirements:

• Ability to lift 40 lbs independently

• Ability to move at a fast pace

• Ability to stand for long periods of time

• Ability to key data into a computer for extended periods of time

• Ability to pick orders off the shelf

• Ability to push/pull carts

Work Shift:

1st Shift (United States of America)

Special Language Requirement (If Applicable):

Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.

Benefits Included:

• Low Insurance Premiums on Medical, Dental, and Vision

• Flexible Spending Accounts

• Health Savings Accounts (with Company Match)

• Short Term and Long-Term Disability

• Voluntary Critical Illness, and Accident Coverages

• Tuition Reimbursement

• Paid Paternity and Maternity Leave

• Paid Time Off

• Paid Holidays

• Company Paid Life AD&D Insurance

• Voluntary Life & AD&D Insurance

• 401K Match

• Paid Bereavement

• Employee Assistance Program

*Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.