Order Management Operator III

GN Hearing Care Corporation; Shakopee (MN); Presencial; USD 32.000 - 48.000; Jornada completa

Descripción de la vacante

GN Group in Minnesota is seeking a detail-oriented technician to receive, sort, and process hearing instrument orders. You will enter orders in the ERP system, verify settings, stamp and file forms, and prepare shipments while coordinating with production and logistics to meet scheduled turnaround times.

This role requires strong data entry skills, high accuracy, basic math, and clear written and verbal communication.

Formación

• High school diploma or equivalent required.
• 1+ year data entry experience preferred.
• Strong data entry and computer skills with attention to detail.
• Good math, word processing, and communication skills.

Responsabilidades

• Download user settings into current software platforms
• Verify settings and route to appropriate function when errors occur
• Stamp/sticker order form with correct information
• Diagnosis and determine product fault
• Confirm rechargeable products meet charging specifications
• Create, file, and retrieve device history records for Hearing Instruments
• Prioritize and schedule ship dates consistent with established/expected turnaround time
• Communicate problems with incoming orders to appropriate personnel
• Invest shells to create a negative of the shell called “investment.”
• Set up 3D printers (clean and prepare for the next batch)
• Match and sort shells/molds
• Run and Operate Laser Serial Number engraving
• Disassemble hearing aids DSA testing
• Read, comprehend, and adhere to written work instructions, SOP’s, etc.

Conocimientos

Data entry

Attention to detail

Basic computer skills

Math / data processing

Written and verbal communication

Educación

High School Diploma/GED

Descripción del empleo

Position Overview

Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Download user settings into current software platforms
• Verify settings and route to appropriate function when errors or mismatches occur
• Stamp/sticker order form with correct information
• Diagnosis and determine product fault
• Confirm rechargeable products meet charging specifications.
• Create, file, and retrieve device history records for Hearing Instruments
• Prioritize and schedule ship dates consistent with established/expected turnaround time
• Communicate problems with incoming orders to appropriate personnel
• Invest shells to create a negative of the shell called “investment.”
• Set up 3D printers (clean and prepare for the next batch)
• Match and sort shells/molds
• Run and Operate Laser Serial Number engraving
• Disassemble hearing aids DSA testing
• Read, comprehend, and adhere to written work instructions, SOP’s, etc.

Competencies (Knowledge and Skills needed for this position)

• Strong data entry/computer skills.
• Maintain a high degree of accuracy and close attention to detail.
• Basic computer skills.
• Strong basic math, word processing/data entry skills, written and verbal communication skills.

Desired Qualifications

Required Education: High School Diploma/GED undefinedPreferred Experience:

• 1+ year of data entry experience strongly preferred
• 1+ years of manufacturing experience preferred

Thank you for your interest in careers at GN! This site includes GN Hearing roles only. For GN roles across our brands including Jabra, SteelSeries or Blue Parrott, please visit this GN career site. GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra Professional collaboration: Jabra, BlueParrott, FalCom Gaming, calls and media: SteelSeries, Jabra Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.