Order Management Lead

ZF; Minnesota; On-site; USD 57,000 - 72,000; Full time

Benefits offered by this job

Annual Incentive Plan

Paid Vacation

Personal Time

401k Plan

Health Care Benefits

Paid Holidays

Diversity culture

Employee Groups and community outreach

Job summary

ZF North America in North Mankato, MN is seeking an Order Management Lead to supervise the order management team and ensure end-to-end coordination between customer orders, production planning, and logistics to meet on-time delivery targets.

The role requires 3–5 years of relevant experience, leadership ability, strong analytical skills, and familiarity with SAP. The company offers an annual incentive plan, paid vacation, and health care benefits.

Qualifications

• Minimum 3-5 years of experience in order management, production planning, or logistics.
• First leadership experience with strong team development and communication skills.
• Strong analytical and organizational skills with a structured way of working.
• Experience with ERP systems (e.g., SAP) and KPI-driven performance management.
• Strong stakeholder management and problem-solving abilities in a cross-functional environment.

Responsibilities

• Leads and develops the Order Management Team
• Ensures seamless coordination between customer orders, production planning and logistics
• Acts as escalation point for customer and planning topics
• Monitors KPIs (e.g., on-time delivery, output) and drives improvements
• Develops process standardization and continuous improvement across both functions

Skills

Team leadership

Analytics

KPI-driven performance management

Stakeholder management

Communication

Tools

SAP

Job description

Order Management Lead

Country/Region: US

Location: North Mankato, MN, US

Join our dynamic Order Management Team, where we ensure a smooth end‑to‑end coordination of customer orders for our production plant in North Mankato. As a key interface between our customers and internal production planning, the team is responsible for managing order flows according to contractual requirements and ensuring on‑time delivery performance.

What you can look forward to as Order Management Lead:

• Leads and develops the Order Management Team
• Ensures seamless coordination between customer orders, production planning and logistics
• Acts as escalation point for customer and planning topics
• Monitors KPIs (e.g., on-time delivery, output) and drives improvements
• Develops process standardization and continuous improvement across both functions

Your Profile as Order Management Lead:

• Minimum 3-5 years of experience in order management, production planning, or logistics
• First leadership experience with strong team development and communication skills
• Strong analytical and organizational skills with a structured way of working
• Experience with ERP systems (e.g., SAP) and KPI-driven performance management
• Strong stakeholder management and problem-solving abilities in a cross‑functional environment

What We Offer:

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• Personal Time
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A strong diversity culture
• Supportive Employee Groups and community outreach activities

The expected base compensation for this role is $57,300 - $71,600 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.

Be part of our ZF team as Order Management Lead and

DIVERSITY COMMITMENT:

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case‑by‑case basis. ZF is an Equal Opportunity and Affi…

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.