Aftermarket Account Manager - Southwest

ZF; Auburn Hills (MI); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Annual Incentive Plan

Paid Vacation

401k Plan

Health Care Benefits

Paid Holidays

Diversity culture

Job summary

ZF CV Systems North America LLC is seeking an Aftermarket Account Manager - Southwest to oversee Southern California, Arizona, New Mexico, and West Texas from a remote location. You will lead RFQ processes, drive sales growth, and ensure responsive support for customers while coordinating with internal teams to meet expectations.

The role requires a bachelor’s degree, 6+ years in technical/sales, and strong Excel skills; travel up to 50–75% is expected.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field; equivalent combination of education and experience considered.
• 6+ years of experience in technical/sales, preferably in the heavy truck industry, automotive market, or aftermarket sales.
• Commercial vehicle experience is highly preferred.
• Ability to travel up to 50–75% of the time.
• Strong Excel skills and proficiency with MS Office.

Responsibilities

• Lead RFQ process for all customer requests.
• Execute sales growth strategies.
• Ensure organization is responsive to customer needs and communicate them internally.
• Strengthen the account team to meet internal and external expectations.
• Maintain product development strategies to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support negotiations with customers, including contracts and promotions.
• Deliver premium service levels across the value chain from development to delivery.

Skills

Presentation skills

Commercial awareness

Education

Bachelor’s degree in Business/Engineering

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

Aftermarket Account Manager - Southwest

Country/Region: US

Location:

Auburn Hills, MI, US, 48326

Req ID 89185 | Auburn Hills, United States ZF CV Systems North America LLC

Aftermarket Account Manager - Southwest

About the team:

The Aftermarket Account Manager – will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

This is a remote position that will oversee the following territories: Southern California, Arizona, New Mexico, and West Texas. Preferred state of residence: Arizona

What you can look forward to as an Account Manager:

• Lead the request for quotation process for all customer requests.


• Execute sales growth strategies.


• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.


• Strengthen the account team fulfilling all internal and external expectations.


• Maintain product development strategies in the Business Units to fulfill customer and market needs.


• Initiate and implement campaigns, projects, and customer events as required.


• Support all negotiations with the customers, including contracts and promotional programs.


• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your profile as an Account Manager:

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered


• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales


• Commercial vehicle experience is highly preferred


• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required


• Deep commercial understanding of the assigned region and/or customers


• Excellent presentation skills and strong negotiation/relationship management skills


• *Must have the ability to travel up to 50% - 75% of the time

Why you should choose ZF:

• A supportive collaborative team environment


• Annual Incentive Plan


• Paid Vacation


• 401k Plan


• Health Care Benefits


• Paid Holidays


• A strong diversity culture


• Supportive Employee Groups and community outreach activities

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT:

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case‑by‑case basis. ZF is an Equal Opportunity and Aff…

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF: