Order Management Coordinator

Rehlko; Kohler (WI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Work-life flexibility

Development opportunities

Inclusive workplace

Job summary

Rehlko in the United States (Kohler, Wisconsin) is seeking an Order Management Coordinator to act as a key liaison between distributors and customers, supporting the end-to-end order-to-cash process. You will manage orders from quotation and entry through shipment and post-sale support, ensuring accuracy and timely communication.

Collaborating with Sales, Finance, Logistics and Customer Service, you will drive order fulfillment, resolve issues, maintain customer data, and contribute to process

Responsibilities

• Create customer quotations in SAP and convert approved quotations into accurate sales orders as required.
• Process and manage customer purchase orders in SAP, ensuring accurate pricing, payment terms, delivery requirements, and compliance with Sales Administration policies and procedures.
• Create and manage outbound deliveries and shipments in SAP to support established service-level expectations and customer delivery requirements.
• Monitor order backlog and ensure timely fulfillment.

Job description

JOB REQUIREMENTS: Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer At Rehlko

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

The Order Management Coordinator serves as a key liaison between Rehlko, distributors, and customers, providing exceptional customer service and supporting the efficient execution of the end-to-end order-to-cash process. This position is responsible for managing customer orders from quotation and order entry through shipment and post-sale support, ensuring accuracy, timely fulfillment, and effective communication throughout the order lifecycle. The Order Management Coordinator partners closely with Sales, Finance, Logistics, Customer Service, and other cross-functional teams to coordinate order fulfillment, resolve issues, maintain accurate customer and order information, and support established service-level expectations. This role also contributes to operational excellence by identifying process improvements, maintaining compliance with departmental policies and procedures, and supporting consistent customer experience.

Work mode: Hybrid-3 days a week (Tuesday, Wednesday, Thursday) Work Location: 200 Twin Oaks Road Kohler WI

Applicants must be authorized to work in the US without requiring new or transfer visa sponsorship now or in the future

Key Responsibilities

• Create customer quotations in SAP and convert approved quotations into accurate sales orders as required.
• Process and manage customer purchase orders in SAP, ensuring accurate pricing, payment terms, delivery requirements, and compliance with Sales Administration policies and procedures.
• Create and manage outbound deliveries and shipments in SAP to support established service-level expectations and customer delivery requirements.
• Monitor order backl