Order Management Associate

Panduit; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Panduit is seeking an Order Management Associate to enhance order operations and customer experiences. This role involves entering distributor orders, ensuring timely deliveries, and managing special requests. Ideal candidates will have a high school diploma and 2-4 years of relevant experience, demonstrating ownership and accountability.

Benefits

Health benefits

Generous vacation and sick days

401(k) match

Profit sharing

Parental leave

Qualifications

• 2-4 years in related role with order entry experience.
• Demonstrated ability to take ownership of tasks.

Responsibilities

• Receive purchase orders and enter orders into the system.
• Track orders and resolve issues like delays and pricing discrepancies.
• Manage complex orders and maintain detailed support logs.

Skills

Order entry

Problem-solving

Accountability

Education

High school diploma

Job description

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Join our team as an Order Management Associate and be the driving force behind smooth order operations and exceptional customer experiences! The Order Management Associate 2 enters accurate, timely distributor orders into the order management system and provides order maintenance.

What You Will Do

• Receive purchase orders and enter orders into the system.
• Ensure on-time, accurate delivery by proactively tracking orders and resolving issues like delays, pricing discrepancies, or part changes.
• Manage special requests, including order expedites, document reprints, compliance certificates, and other customer-required documentation.
• Handle complex orders involving make-to-order parts, fiber products, cabinets, printer repairs and tools, large accounts, returns, and non-standard entries, while maintaining detailed support logs.

What You Will Bring

• Education: High school diploma.
• Experience : 2- 4 years in related role with order entry experience.
• Demonstrated ability to take ownership of tasks and accountability for results.

What We Can Offer You

• Competitive Pay & Benefits : Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Generous Time Off : Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth : 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave : Because we care about your family and your future.

Compensation : The expected base pay range for this role is $22- $24 an hour. Note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.

Making the connections that matter. Join us and apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future.

Work Shift Day (United States of America)