Order Management Associate

Panduit; Illinois; Hybrid; USD 80,000 - 100,000; Full time

Job summary

Panduit is seeking an Order Management Associate to enhance customer experiences through effective order management. This remote hybrid role requires ownership, an ability to resolve issues, and a commitment to delivery accuracy, supported by a competitive salary and benefits.

Benefits

Competitive Pay & Benefits

Generous Time Off

401(k) match

Parental Leave

Qualifications

• 2-4 years in related role with order entry experience.
• Demonstrated ability to take ownership of tasks.

Responsibilities

• Receive purchase orders and enter orders into the system.
• Ensure on-time, accurate delivery by proactively tracking orders.
• Manage special requests and handle complex orders.

Skills

Ownership

Accountability

Education

High school diploma

Job description

Order Management Associate page is loaded

Order Management Associate

Apply remote type Hybrid (Telecommuting eligible) locations USA IL Tinley Park WHQ time type Full time posted on Posted 10 Days Ago job requisition id R-24473

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Join our team as an Order Management Associate and be the driving force behind smooth order operations and exceptional customer experiences! The Order Management Associate 2 enters accurate, timely distributor orders into the order management system and provides order maintenance.

What You Will Do

• Receive purchase orders and enter orders into the system.
• Ensure on-time, accurate delivery by proactively tracking orders and resolving issues like delays, pricing discrepancies, or part changes.
• Manage special requests, including order expedites, document reprints, compliance certificates, and other customer-required documentation.
• Handle complex orders involving make-to-order parts, fiber products, cabinets, printer repairs and tools, large accounts, returns, and non-standard entries, while maintaining detailed support logs.

What You Will Bring

• Education: High school diploma.
• Experience : 2- 4 years in related role with order entry experience.
• Demonstrated ability to take ownership of tasks and accountability for results.

What We Can Offer You

• Competitive Pay & Benefits : Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Generous Time Off : Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth : 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave : Because we care about your family and your future.

Compensation : The expected base pay range for this role is $22- $24 an hour. Note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.

Making the connections that matter. Join us and apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future.

Work Shift

Day (United States of America)

About Us

Innovating beyond the ordinary is at the heart of Panduit, driving a passion to connect the world in new and better ways. That passion helps us deliver today’s most powerful, scalable, and profitable physical infrastructure solutions. From increasing the safety and sustainability of our cities, making travel easier, putting new technology into people’s hands more quickly, helping institutions protect and save lives, to enabling our increasingly networked world, Panduit is about building the best connections possible.

As a world-class manufacturer of high-performance network and industrial electrical infrastructure, Panduit helps customers rethink what that infrastructure can do – turning connectivity into a competitive advantage. Headquartered in Tinley Park, IL., USA, our 5,000+ team members work across 112 global locations. Our proven reputation for quality and technology leadership, coupled with a robust partner ecosystem, help support, sustain, and empower business growth in a world becoming more and more connected each day.

Panduit’s Cultural Beliefs –Earn Trust, Be Focused, Own Results, Think Differently, Collaborate, and Simplify– define who we are: a high-performing, global team empowered to create experiences that enable our vision of fueling the best worldwide connections. We believe that when we act in ways that are consistent with these beliefs, we can innovate unrivaled infrastructure solutions for our valued customers and partners.