Order Management

Hybrid Apparel; Cypress (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Hybrid Apparel in Cypress, California is hiring an Order Management professional to ensure timely and accurate order execution. This role involves managing sales orders, processing EDI tasks, and collaborating with various teams to meet customer requirements. Candidates should have 1-2 years of experience in sales order processing and familiarity with domestic production processes. Proficiency in MS Word/Excel and knowledge of AS400 is preferred. Hybrid Apparel promotes diversity and is an equal opportunity employer.

Qualifications

• 1-2 years' experience in processing sales orders and working with management.
• 1 year experience in EDI processing.
• Familiar with domestic production processes.
• Experience in the apparel industry preferred.

Responsibilities

• Manage open order profiles daily and update as required.
• Process all new/re-orders within 24 hours of receipt.
• Create sales orders and cut tickets in AS400.
• Ensure all orders are shipped on time.

Skills

Processing sales orders

EDI processing

Proficiency with MS Word and Excel

Domestic production processes

Experience in apparel industry

Knowledge of AS400

Job description

Hybrid’s humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners. Hybrid’s full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.

What is my role?

As an Order Management, you will be responsible for the timely, accurate, and compliant execution of order management activities to ensure that customer requirements are met.

What You’ll Do

• Keep Account Managers and/or Sales Reps advised of all issues pertaining to their accounts’ sales orders
• Manage open order profile daily; update as required.
• Enter item numbers in Customer’s website, if applicable.
• Process all new/re-orders within 24 hours of receipt in Unity
• Review cost sheet/worksheets for accuracy. If incomplete or inaccurate return to Acct Manager/Sales Rep for correction
• Confirm entry of blanks info and contractor assignments in Unity.
• Create sales order and cut ticket in AS400
• Issue packing instructions for all orders
• Pick and pack orders and supply contractors with pack slips & ship labels.
• Submit routing request info prior to routing window requirements to Traffic Dept.
• Confirm Routing completed within routing window
• Update systems for order status and/or revisions
• Advise Production & Purchasing Department of Sales Order changes affecting Production progress
• EDI duties include: item translations, editing incoming PO’s for accuracy, posting (if applicable)
• Work with Account Manager/Sales Rep to get correct data when EDI discrepancies occur (if applicable)
• Maintain count sheets/balance sheets (if applicable)
• Ensure ALL orders are shipped on time
• Maintain strong knowledge of each accounts’ Vendor Compliance Manual
• Research and follow up on each account’s charge backs
• Other duties may be assigned in accordance with company needs

What You’ll Need

• Minimum 1-2 years’ experience in processing sales orders, and working with various levels of management
• Minimum 1 year experience in EDI processing
• Familiar with domestic production processes
• Proficiency with MS Word and Excel
• Experience in apparel industry preferred
• Working knowledge of AS400 preferred

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.