Order Fulfillment Specialist II - Drive On-Time Delivery

Canadian Solar Inc.; Mesquite (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Canadian Solar Inc. is seeking an Order Fulfilment Specialist II to manage end-to-end order fulfillment, ensuring customer orders are processed, manufactured, shipped, and delivered accurately and on time.

You will serve as a key liaison between Sales, Supply Chain, Planning, Production, Quality, Warehouse, Logistics, and Customer teams in a fast-paced manufacturing environment. The role requires proactive, detail-oriented professionals with strong operational, analytical, and problem-solving

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field preferred.
• 3-5 years of experience in order fulfilment, warehouse operations, or logistics.
• Experience in solar, renewable energy, battery, automotive or other high-volume manufacturing industries.
• Strong understanding of supply chain processes (order fulfilment, inventory, logistics).
• Experience with ERP/WMS systems.
• Excellent problem-solving and analytical skills.
• Strong communication and cross-functional coordination ability.
• Ability to work in a fast-paced and dynamic environment.
• Knowledge of compliance requirements (e.g., shipping regulations, hazardous materials handling) is a plus.

Responsibilities

• Coordinate with Planning, Material Control, Warehouse, and Logistics to ensure smooth order flow.
• Monitor order status and proactively resolve delays or exceptions.
• Ensure compliance with FIFO principles and inventory allocation rules.
• Oversee picking, packing, labeling, and shipping accuracy.
• Ensure inventory accuracy through cycle counts and reconciliation.
• Monitor stock levels and support inventory optimization strategies.
• Coordinate outbound shipments with carriers, 3PLs, and internal logistics teams.
• Track shipments and ensure on-time delivery performance (OTD).
• Manage transportation exceptions and escalate issues when necessary.
• Identify process gaps and drive continuous improvement initiatives.
• Ensure SOP compliance across fulfilment operations.
• Support implementation of WMS, SAP, or other systems enhancements.
• Maintain compliance with safety, quality, and regulatory requirements.
• Track and report key KPIs such as On-Time Delivery, Order Accuracy, Inventory Accuracy, Order Cycle Time.

Skills

Problem-solving

Analytical skills

Cross-functional coordination

Communication

Fast-paced environment adaptability

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

ERP/WMS systems

Job description

Canadian Solar Inc. is seeking an Order Fulfilment Specialist II to manage end-to-end order fulfillment, ensuring customer orders are processed, manufactured, shipped, and delivered accurately and on time.

You will serve as a key liaison between Sales, Supply Chain, Planning, Production, Quality, Warehouse, Logistics, and Customer teams in a fast-paced manufacturing environment. The role requires proactive, detail-oriented professionals with strong operational, analytical, and problem-solving