Order Fulfillment Specialist — Forklift Certified

Lowe's; Overland Park (KS); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Lowe's in Overland Park, KS is hiring to fulfill customer orders with a customer-first mindset. You will pick, stage, inspect, and fulfill orders, ensuring accuracy and timely delivery, while maintaining clean, safe staging areas.

You will operate powered equipment, validate orders, and assist customers by directing them to the right associates. The role emphasizes strong communication and teamwork, with responsibilities including audits, inventory support, and safety reporting.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders, answering questions, and connecting customers with associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance; resolve short picks with leadership.
• Complete administrative and readiness tasks, audits, order follow-ups, and locker management; report safety or theft concerns.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

SIMS compliance

Job description

Lowe's in Overland Park, KS is hiring to fulfill customer orders with a customer-first mindset. You will pick, stage, inspect, and fulfill orders, ensuring accuracy and timely delivery, while maintaining clean, safe staging areas.

You will operate powered equipment, validate orders, and assist customers by directing them to the right associates. The role emphasizes strong communication and teamwork, with responsibilities including audits, inventory support, and safety reporting.