Order Fulfillment Specialist

Peter Glenn Ski & Sports; Sandy Springs (GA); Presencial; USD 32.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

401K

Employee discounts

Fun team environment

Resumo da vaga

Peter Glenn Ski & Sports in Sandy Springs is seeking a Fulfillment Specialist to join our order fulfillment team. The role focuses on locating, pulling, packing, and shipping internet orders assigned to the store, with emphasis on accuracy and deadline discipline.

You will interact with store customers, coworkers, and customer service to resolve issues, handle open/unshipped orders, and coordinate inter-store transfers.

Qualificações

• High school diploma or equivalent.
• Available to work evenings and weekends.
• Candidates must be computer literate.
• Must be able to read, write and communicate in English.
• Experience with fulfillment, administrative, or similar systems is helpful.
• Must be detail-oriented and able to multi-task.
• Able to be on your feet for 8+ hours a day and lift up to 20lbs.

Responsabilidades

• Locate merchandise from the sales floor for internet orders.
• Package internet orders being shipped according to goal.
• Resolve open/unshipped orders.
• Coordinate with customer service to resolve out-of-stocks and unshipped items.
• Complete inter-store transfer requests.
• Work with customer service staff to resolve customer order issues.
• Extra duties, as assigned

Conhecimentos

Fulfillment experience

Attention to detail

Customer service

English literacy

Computer literacy

Lift up to 20 lbs

Team player

Shipping software

Formação

High school diploma or equivalent

Ferramentas

Shipping software

Descrição da vaga

The Fulfillment Specialist is the front line, the hub, of the Peterglenn.com order fulfillment team. The role primarily deals with locating, pulling, packing, and shipping internet orders that are assigned to the store for fulfillment. Accuracy, comfort with deadline pressure, and the ability to maintain ongoing interactions with store customers, coworkers, and the customer service personnel are keys to this position.Locate merchandise from the sales floor for internet ordersPackage internet orders being shipped according to goalResolve open/unshipped ordersCoordinate with customer service to resolve out-of-stocks and unshipped itemsComplete inter-store transfer requestsWork with customer service staff to resolve customer order issuesExtra duties, as assignedExperience with fulfillment, administrative, or similar systemsHigh school diploma or equivalentAvailable to work evenings and weekendsCandidates must be computer literateMust be able to read, write and communicate in EnglishExperience with shipping software is helpfulMust be detail-oriented and able to multi-taskMust have a customer-oriented attitudeAbility to work in a fast-paced, team environmentAble to be on your feet for 8+ hours a day and lift up to 20lbsPossible other physical demands talking, standing, walking, bending, squatting, kneeling, reaching, carrying, climbing, and moreBENEFITSBenefits include a fun team environment, competitive pay, and 401K. Also, as a Peter Glenn employee not only can you gain knowledge through Expert Voice training website but earn super discounts below wholesale on all of your favorite brands.