Order Fulfillment Specialist

Daniels Manufacturing Corporation; Orlando (FL); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with 100% Company Match up to 4

Paid Time Off

Paid Holidays

Company-Paid Life Insurance & Short‑🦾-

Job summary

Daniels Manufacturing Corporation is seeking an Order Fulfillment Specialist to ensure on-time delivery and high customer satisfaction in a fast-paced manufacturing environment. You will coordinate with Production Planning, Purchasing, Inventory, and Shipping to prioritize and complete orders, tracking status and resolving delays.

The role requires strong Excel skills, ERP experience, and the ability to communicate effectively across departments.

Qualifications

• High school diploma or GED required.
• Strong proficiency with Microsoft Excel, including data analysis and reporting functions.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Effective verbal and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work effectively across multiple departments and functional teams.
• Experience using ERP systems or similar business software.
• Ability to interpret data and make recommendations that improve operational performance.

Responsibilities

• Manage and prioritize customer orders to support on-time delivery and customer satisfaction.
• Coordinate with Production Planning, Purchasing, Manufacturing, Inventory, and Shipping teams to ensure orders are fulfilled efficiently.
• Monitor order status, inventory levels, and production schedules to identify and resolve potential delays.
• Expedite priority orders and communicate shipment updates and order status to internal stakeholders.
• Generate and analyze fulfillment, backlog, inventory, and shipping reports to support business decisions.
• Utilize ERP systems and reporting tools to track orders and improve operational visibility.
• Identify and implement process improvements that enhance efficiency, accuracy, and delivery performance.
• Support fulfillment activities, including pick ticket distribution and order-related documentation.
• Provide exceptional internal and external customer service through proactive communication and problem-solving.

Skills

Microsoft Excel

Organizational skills

Attention to detail

Communication skills

Data interpretation

Cross-functional collaboration

ERP systems

Problem solving

Education

Associate or Bachelor's degree in Business / Supply Chain / Operations

Tools

Syteline

SAP

Oracle

Microsoft Dynamics

Power BI

Job description

Description

Join a Team Trusted Worldwide for Mission-Critical Solutions

For over 75 years, Daniels Manufacturing Corporation (DMC) has been the trusted provider of tooling and technology for mission-critical electrical systems. From aerospace and defense to transportation and telecommunications, customers around the world rely on DMC products when performance, precision, and reliability matter most. Join a team that combines innovation, craftsmanship, and a commitment to customer success.

Why Join DMC?

At DMC, we're proud of what we build and the customers we serve, but what truly sets us apart is our people. As we've grown, we've remained committed to preserving the family-oriented culture that has been part of DMC for generations. Here, employees are known, valued, and supported. We believe great ideas can come from anyone, and we invest in the development and success of our team members.

What You Can Expect

• Meaningful work supporting mission-critical industries
• A family-oriented culture built on teamwork and respect
• Leaders who invest in employee development and long-term success
• Exposure to innovative manufacturing technologies
• A collaborative environment where ideas are valued
• The opportunity to help shape the future of a growing organization

What Value This Role Will Bring

As an Order Fulfillment Specialist, this person will play a critical role in supporting on-time delivery, customer satisfaction, and operational excellence. Working cross-functionally with Production Planning, Purchasing, Customer Service, Inventory Control, Shipping, and Manufacturing, this person will ensure customer orders are accurately prioritized, tracked, and fulfilled. This role combines production coordination, logistics, data analysis, reporting, and customer communication to help drive efficiency throughout the order fulfillment process.

Key Responsibilities

• Manage and prioritize customer orders to support on-time delivery and customer satisfaction.
• Coordinate with Production Planning, Purchasing, Manufacturing, Inventory, and Shipping teams to ensure orders are fulfilled efficiently.
• Monitor order status, inventory levels, and production schedules to identify and resolve potential delays.
• Expedite priority orders and communicate shipment updates and order status to internal stakeholders.
• Generate and analyze fulfillment, backlog, inventory, and shipping reports to support business decisions.
• Utilize ERP systems and reporting tools to track orders and improve operational visibility.
• Identify and implement process improvements that enhance efficiency, accuracy, and delivery performance.
• Support fulfillment activities, including pick ticket distribution and order-related documentation.
• Provide exceptional internal and external customer service through proactive communication and problem-solving.

Required Qualifications

• High school diploma or GED required.
• Strong proficiency with Microsoft Excel, including data analysis and reporting functions.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Effective verbal and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work effectively across multiple departments and functional teams.
• Experience using ERP systems or similar business software.
• Ability to interpret data and make recommendations that improve operational performance.

Preferred Qualifications

• Associate or bachelor's degree in business, Supply Chain Management, Operations Management, Manufacturing, Logistics, or a related field.
• Experience in a manufacturing, distribution, warehouse, or supply chain environment.
• Experience with ERP systems such as Syteline, SAP, Oracle, or Microsoft Dynamics.
• Experience with Power BI, reporting tools, or business analytics.
• Knowledge of inventory management, production planning, shipping, and logistics processes.
• Continuous improvement or process optimization experience.

Why Employees Thrive at DMC

Successful employees at DMC typically demonstrate:

• Customer focus
• Accountability and integrity
• Commitment to quality
• Strong teamwork skills
• Adaptability and continuous learning
• Positive attitude and optimism

These qualities reflect the values that have guided DMC's success for decades.

Compensation & Benefits

Pay Range: $26 - $34 per hour

Benefits Include

• Medical, Dental, and Vision Insurance
• 401(k) with 100% Company Match up to 4% - no vesting schedule
• Paid Time Off
• Paid Holidays
• Company-Paid Life Insurance & Short-Term Disability
• Employee Assistance Program
• Professional Development Opportunities
• Relocation bonus for qualified roles

Position Details

Orlando, FL; On-site attendance required

Standard Business Hours - 8AM - 5PM

PPE required (safety glasses and hearing protection in designated areas)

Daniels Manufacturing Corporation is an Equal Opportunity Employer, including disability and protected veterans.

Employee Spotlight

"The culture at Daniels Manufacturing is my favorite part. Management cares for their staff and invests in them. We are encouraged to learn and develop ourselves professionally. The design work is fun. We make precision tools, this requires special attention and there is always a new challenge."

- Design Engineer