Order Fulfillment Processing Lead

NRI 3PL; Fontana (CA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible and fun work environment

Internal opportunities

Equal opportunity employer

Job summary

NRI 3PL is seeking a Warehouse Lead in Fontana, CA to oversee B2B order fulfillment, ensure timely picking and packing, and maintain high standards for safety and accuracy. You will manage a small team, train members, and work within client SLA requirements while coordinating with supervisors on labor needs.

The role requires 2+ years in warehousing with lead responsibilities, proficiency in MS Office (Outlook), and a hands-on, detail-oriented mindset.

Job description

A Day in the Life

As a Warehouse Lead, you will be specializing in business to business (B2B) orders mange bulk product shipments that are typically sent on a recurring schedule to other businesses rather than individual customers. This role focuses on coordinating high-volume orders maintaining strong client relationships, and ensuring timely accurate fulfillment. In addition it ensures that outgoing shipments meet company standards for packaging, labeling and documentation to prevent costly chargebacks delays or penalties resulting from non complaint.

A Day in the Life

As a Warehouse Lead, you will be specializing in business to business (B2B) orders mange bulk product shipments that are typically sent on a recurring schedule to other businesses rather than individual customers. This role focuses on coordinating high-volume orders maintaining strong client relationships, and ensuring timely accurate fulfillment. In addition it ensures that outgoing shipments meet company standards for packaging, labeling and documentation to prevent costly chargebacks delays or penalties resulting from non complaint.

You will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

As an Order Fulfillment Processing Lead engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.

The Schedule For This Role Is

Monday-Friday 6:00am-2:30pm

Starting Pay $21.50

Site Address 9988 Redwood Avenue Fontana CA 92335

What You’ll Bring To The Role

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.

The Must Haves

• Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
• Proficient with Microsoft Office, specifically Outlook
• Must be 18 years or older to apply
• Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months)
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying

Bilingual (Spanish/English) Preferred But Not Required

Things You Will be Doing

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Picking, packing, scanning, tagging along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!
• NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.