OFPL - Order Fulfillment Processing Lead

NRI 3PL; Ontario (CA); On-site; CAD 36,000 - 50,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible and fun work environment

Internal opportunities

Job summary

NRI 3PL in Ontario, CA is seeking an Order Fulfillment Processor Lead to guide the picking, packing and outbound auditing within client SLAs. You'll lead a warehouse team handling active lifestyle product lines.

The role emphasizes attention to detail, process adherence and KPI achievement; your schedule is 2nd shift Mon-Fri 1:30 pm - 10:00 pm, starting pay $22.50 per hour including $1 shift differential.

Qualifications

• 2+ years in warehousing/light industrial settings; lead experience a plus.
• Proficient with Microsoft Outlook.
• Must be 18+; ability to lift up to 50 lbs; endure dusty/noisy environments.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Oversee training and cross-training of team members.
• Lead and delegate order fulfillment tasks within SLA.
• Collaborate with Supervisor to plan labor based on forecast and Client Services.
• Picking, packing, scanning, tagging and other warehouse duties.
• Follow safety rules, SOPs, and maintain clean, safe work areas.

Skills

WMS experience

Strong communication

Multitasking & prioritization

People leadership

Bilingual (Spanish/English) preferred

Tools

Microsoft Office / Outlook

Job description

A Day in the Life

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

A Day in the Life

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA’s. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

As an OFL engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI’s are being met.

The Schedule For This Role Is

2nd Shift: Monday to Friday 1:30 pm to 10:00 pm

Starting Pay

$22.50 per hour (Includes $1.00 shift differential)

1950 S. Vintage Ave. Ontario, CA 91761

All About You

What You’ll Bring to the Role:

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.

The Must Haves

• Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
• Proficient with Microsoft Office, specifically Outlook
• Must be 18 years or older to apply
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Bilingual (Spanish/English) preferred but not required

Things You Will be Doing

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Picking, packing, scanning, tagging along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.