Order Fulfillment Associate/Back-up Driver

Aesop Auto LLC; Goldsboro, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Health savings plans

401k matching

Paid time off (PTO)

Holiday pay

Job summary

Aesop Auto LLC in Goldsboro, NC is hiring an Order Fulfillment Associate to retrieve parts, process orders, and issue credits to ensure accurate shipping and inventory accuracy.

You will collaborate with the team, perform cycle counts, pack and ship parts, and maintain a clean, safe workspace while meeting timelines. Requirements include a high school diploma or GED, at least one year in warehouse/logistics, and preferred forklift cert and valid driver’s license with delivery experience.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in warehouse or logistics environments; understanding inventory management and equipment operation preferred.
• Forklift certificate preferred.
• Valid driver’s license with delivery experience preferred.
• Automotive experience preferred.
• Strong written and verbal communication required; professional in all transactions.
• Ability to read, write and comprehend instructions, short correspondence, and memos.
• Able to work effectively alone or in a team; capable of cross-functional collaboration.
• Self-starter with ability to meet timelines and manage multiple tasks.

Responsibilities

• Collaborate with team to ensure efficient workflow and high customer satisfaction.
• Receive and process incoming shipments and maintain accurate inventory levels through cycle counts and restocking.
• Fulfills customer orders accurately and promptly, processes returns, and issues credits.
• Retrieve parts from warehouse or other locations, inspect and package for shipping.
• Maintain a clean and safe work environment; promote safety and efficiency.
• Perform additional duties as assigned.

Skills

Written communication

Verbal communication

Attention to detail

Organizational skills

Teamwork

Self-starter

Time management

Education

High school diploma or GED

Tools

Forklift operation

Job description

Location: Wayne Auto Salvage

1911 Us Hwy 117 South, Goldsboro, NC 27530

Monday through Friday8am - 5pm

Watch YouTube video for a full overview of the daily duties: https://youtu.be/x_SRjb-OMyI

The Order Fulfillment Associate is essential to the success of the organization, ensuring accurate and efficient order fulfillment, timely shipping, and satisfactory customer service through retrieving parts from the warehouse, processing returns, and issuing credits.

Key Responsibilities and Essential Job Functions (Identify essential functions that are necessary to the job, no more than 10)

Customer Relations – Internal and External

• Collaborating with other team members to ensure efficient workflow and teamwork
• High levels of customer satisfaction

Fulfillment

• Assist in receiving and processing incoming shipments.
• Maintain accurate inventory levels by performing cycle counts and restocking items.
• Accurately and efficiently fulfill customer orders while ensuring timely shipment and maintaining inventory accuracy by processing returns and issuing credits.
• Process and fulfill customer orders, retrieve parts from the warehouse or other locations.
• Inspect and clean parts, package appropriately, and prepare for shipping.

Continuous Improvement

• Continuously improve order fulfillment processes and procedures to increase efficiency and customer satisfaction.

Safety

• Maintaining a clean and organized work environment to promote safety and efficiency.

Perform Other Duties as Assigned

Requirements

• High school diploma or GED is required.
• One year of experience in warehouse or logistics environments, including understanding inventory management and operating material handling equipment, preferred.
• Forklift Certificate preferred.
• Valid driver's license with delivery experience preferred
• Automotive experience preferred.
• Strong written and verbal communication skills are required with a commitment to act with an elevated level of professionalism during all transactions both internally and externally.
• Ability to read, write and comprehend instructions, short correspondence, and memos.
• Must be able to work effectively alone or with others in a team environment.
• Must be able to work collaboratively across functions. Share expertise with others.
• Must be a self-starter with the demonstrated ability to meet timelines and schedules related to essential functions described above.
• Must demonstrate strong attention to detail and strong organizational skills with the ability to prioritize and manage multiple tasks.

Physical Demands & Work Environment

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Must be able to remain in a stationary position for the majority of the workday.
• Must be able to remain in and operate equipment in a workstation which is an area designated for core processing in a shop or dismantle area.
• Work in an area equipped with drain tables, forklifts, chain hoists, and other tools as needed.
• Occasionally move about a salvage yard.
• Ability to use both hands regularly with enough dexterity to safely operated basic hand and power tools.
• Ability to lift, move, and carry objects and materials up to 75 lbs. with or without assistance.
• Expected Work Hours – 8 a.m. - 5 p.m. local time, Monday through Friday
• Ability to work occasional overtime as needed as determined by the employee’s supervisor.

Benefits

• Health, Dental, Vision insurance
• Life insurance
• Health savings plans
• 401k matching
• PTO
• Holiday pay