Order Filling Quality Assurance (OFQA) Clerk

Follett Content Solutions

McHenry (IL)

On-site

USD 19,000 - 28,000

Full time

14 days+

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Job summary

Follett Content Solutions is hiring an Order Filler Quality Assurance (OFQA) in its McHenry, IL warehouse. This full-time, non-exempt role involves ensuring orders are complete, inspecting books for defects, and tracking content with tote barcodes. Candidates should have strong attention to detail, basic computer skills, and be able to lift up to 50 lbs. Salary is $17 per hour.

Equally, Follett offers benefits; see careers page for details.

Qualifications

  • Must have attention to detail.
  • Able to stand for an 8-hour shift (or longer with overtime).
  • Basic computer skills required.
  • High school diploma or equivalent.

Responsibilities

  • Counts or scans each title in tote to verify order completeness.
  • Inspects books for dirt, damage, or defects and requests replacements.
  • Assigns order content to tote barcode for tracking and routing.

Skills

Attention to detail
Ability to stand 8 hours
Basic Computer Skills
Able to lift up to 50 lbs

Education

High School Diploma or Equivalent

Job description

Description

Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide. Follett Content Solutions helps build a diverse collection of print and digital resources to support every student. We are currently hiring for an Order Filler Quality Assurance (OFQA) role. This position is a full-time non-exempt role in our warehouse located in McHenry, IL. The pay for this position is $17.00 per hour. We offer an array of benefits, to see those benefits please see our careers main page.

Any pay range disclosed is based upon a combination of neutral factors such as required qualifications, experience, education, skill, training, certifications, seniority, etc. Follett Content Solutions reserves the right to provide any successful candidate a salary at the most appropriate level set as a result of such candidate' qualifications, experience, education, skill, training, certifications or seniority.

Responsibilities:

  • Counts or scans each title in tote to verify that the order is complete and not missing any requested titles. Requests or drops from the order any missing titles, depending on inventory availability via scanner.
  • Inspect each book for dirt, damage, or defects. Pulls books that do not meet established quality standards and request replacements through scanner. Adds replacement books to tote when delivered.
  • Assigns order content to tote barcode for internal tracking and routing of materials using the scanner.
Requirements
  • Attention to detail
  • Ability to stand for the full 8-hour shift (or longer if overtime)
  • Basic Computer Skills
  • High School Diploma or Equivalent
  • Able to lift up to 50 lbs. with or without assistance

*As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone. Email: Send request to fcshr@follettcontent.com Phone: Request assistance by calling 800.773.7010 x45130. When contacting us, please provide your contact information, the job position or title, and state the nature of your accessibility issue.

Salary Description

$17 per hour

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