Order Entry Specialist I

Socket.dev; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Free virtual healthcare for employees

401(k) with company match

Life insurance

Short-term disability

Long-term disability

EAP

Paid PTO and holidays

Job summary

Express Flooring seeks an Order Entry Specialist to process high volumes of orders with precision and urgency. You will convert quotes into finalized orders and analyze contracts and diagrams to ensure accurate setup.

You’ll collaborate with teams to resolve discrepancies, support installation schedules, and maintain workflow accuracy with strong attendance and reliability.

Qualifications

• 2–5 years of data entry or order processing experience.
• Experience with order management systems and workflows.
• Ability to read diagrams and translate them into sales orders.

Responsibilities

• Download orders from portals and systems with required documents attached.
• Convert quotes and leads into accurate sales orders using internal systems.
• Review contracts, specs, and drawings to support estimating and setup.
• Process orders by matching requirements to field diagrams with accuracy.
• Manage order-related emails, staying organized and timely.
• Prioritize orders based on installation dates and regional shipping needs.
• Communicate with internal teams and salespeople to resolve issues quickly.
• Coordinate with managers on inventory and order tracking for on-time installations.

Skills

Data entry

Order processing

Analytical skills

Mathematical proficiency

Team collaboration

Education

High School Diploma

Associate’s degree preferred

Tools

NetSuite

RollMaster

SAP

Excel

Outlook

Word

Teams

Job description

About the Role

We’re seeking a highly motivated, detail-driven Order Entry Specialist with strong mathematical and analytical skills. In this role, you’ll process high volumes of orders with precision and urgency – working both independently and as part of a team while maintaining high standards for attendance, integrity, and work quality.

As an Order Entry Specialist you’ll analyze contracts and field diagrams, convert quotes into finalized orders, and collaborate closely with internal teams to resolve discrepancies quickly and professionally. You’ll play a critical role in maintaining workflow accuracy, meeting tight deadlines, and supporting installation schedules – all while demonstrating integrity, strong technical skills, and a positive, can-do attitude.

Job Type: Full-Time; In-Person Compensation: $21 hourly and potential to go to $22 after training period Schedule: Monday - Wednesday 8am - 5pm and Saturday & Sunday 8am - 5pm

What You’ll Do

• Download orders from online portals and internal systems, ensuring all required legal documentation is attached and complete
• Convert quotes and leads into accurate sales orders using internal software and external digital platforms
• Review and interpret contract documents, specifications, and drawings to support accurate estimating and order setup
• Process orders by matching contract requirements to field diagrams using exceptional mathematical comprehension and accuracy
• Monitor and manage order-related emails, staying organized, responsive, and on top of time-sensitive requests
• Prioritize and process orders based on installation dates, urgency, and regional shipping needs
• Communicate proactively with internal teams and external salespeople to resolve missing documents, discrepancies, and order questions quickly and professionally
• Partner with managers and the team on inventory needs, stock checks, and order tracking to ensure installations are staged and scheduled on time

What You’ll Bring

• High School Diploma required (Associate’s degree preferred)
• 2–5 years of experience in data entry and/or order processing
• Experience working in order management systems and processing workflows
• Ability to read and interpret flooring job takeoffs (diagrams) and convert them into accurate sales orders
• Ability to work independently while also collaborating effectively with a team
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams
• Comfort working with ERP and order processing systems (NetSuite, RollMaster, SAP, or similar)
• Ability to operate basic office equipment (printer, copier, scanner, etc.)
• Strong attendance and punctuality — reliability is required for this position

Why People Love Working Here

• Fun, energetic team environment
• Supportive training and ongoing coaching to help you succeed
• A fast-paced workday that keeps you moving and your skills sharp
• Meaningful work that directly impacts on-time installations and customer satisfaction

Benefits & Perks

• Comprehensive medical, dental, and vision plan options
• Free virtual healthcare for employees and family members
• Health Savings Account (with HDHP enrollment)
• Health & dependent care flexible spending accounts
• Company-paid basic life insurance
• Voluntary supplemental life insurance
• Company-paid short-term disability insurance
• Voluntary long-term disability
• Company-paid Accident and Hospital Indemnity
• Free Bereavement and Life Planning Support for employees and family members
• 401(k) with company match (Pre-tax & Roth options)
• Paid PTO, bereavement leave, and maternity leave
• 7 company-paid holidays
• Employee Assistance Program (EAP)

Full compensation packages are based on candidate experience and relevant certifications.

Compensation Range: $20 – $21 USD

About Us

Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.

As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. Express Flooring cares deeply about our employees and strives to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees.

Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.