Order Entry Specialist

Vintage Air Inc; San Antonio (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Vintage Air Inc. is seeking an Order Entry Specialist (Inbound sales/customer service) in San Antonio to translate product knowledge and customer insight into results.

You will be the first contact for inquiries, guide customers to the right options, and convert conversations into revenue while handling orders accurately and maintaining customer satisfaction.

Qualifications

• Deep knowledge of classic cars, muscle cars, collector vehicles, and engine drive systems.
• Solid automotive knowledge and confidence discussing parts and systems.
• MS Office proficiency (Word, Excel, Outlook).
• Comfort using digital communication tools and written correspondence.
• A true customer service enthusiast with a sales mindset.
• Integrity, trustworthiness, and ability to build rapport quickly.

Responsibilities

• Be the first point of contact for customer inquiries via phone and email.
• Guide customers through product options and uncover their needs for the right fit.
• Convert leads into customers using enthusiasm and persuasive communication.
• Enter and manage orders with precision and keep customers informed.
• Engage with customers post-sale to resolve issues and foster repeat business.
• Represent the company at trade shows and connect with enthusiasts.

Skills

Automotive product knowledge

Customer service & sales mindset

Relationship building

High-volume call handling

Communication skills

Time management

Tools

MS Office (Word, Excel, Outlook)

Digital communication tools

Job description

Now Hiring: Order Entry Specialist (Inbound sales/customer service)

Location: 18865 Goll Street, San Antonio, Texas 78266

Status: Full-Time

Ready to turn your passion for people and products into performance?

Join a team that lives and breathes the automotive aftermarket. We’re seeking a high-performing representative who can translate product knowledge and customer insight into results.

This role is built for someone who thrives in a fast-paced, high-volume environment, understands automotive systems, and knows how to convert conversations into revenue. You’ll work directly with customers, builders, and enthusiasts to deliver solutions that support custom builds and performance applications.

What You’ll Do

• Be the first point of contact for customer inquiries — delivering fast, friendly, and professional service by phone and email.
• Guide customers through product options, uncover their needs, and help them find exactly what fits — from the first question to the final sale.
• Convert leads into loyal customers using your expertise, enthusiasm, and persuasive communication skills.
• Enter and manage orders with precision, ensuring every detail is right and every customer stays informed.
• Engage with customers post-sale to ensure satisfaction, resolve issues, and foster repeat business.
• Represent the company at trade shows — network, promote products, and connect with enthusiasts from all over.
• Stay sharp on industry trends, new products and competitive offerings to keep your sales edge strong.

What We’re Looking For

Required:

• Deep knowledge of classic cars, muscle cars, collector vehicles, and engine drive systems
• Solid automotive knowledge and confidence discussing parts and systems
• Skilled in Microsoft Office (Word, Excel, Outlook)
• Tech-savvy with digital communication tools
• A true customer service enthusiast with a love for sales and building relationships
• Integrity, trustworthiness, and the ability to build rapport quickly

Preferred:

• High-volume call center or inside sales experience with demonstrated performance
• Proven inside sales success, with a track record of meeting or exceeding targets
• Excellent communication and time management skills

You’ll Succeed Here If You:

• Love connecting with customers and creating memorable experiences
• Stay cool and focused in a fast-paced, high-energy environment
• Are goal-oriented and thrive on hitting — and beating — targets
• Value teamwork, collaboration, and continuous learning
• Bring passion, initiative, and a positive attitude to everything you do

Why Apply?

• Work with a respected brand in the automotive aftermarket industry
• Be part of a team that values performance, collaboration, and product expertise
• Opportunity to grow within a results-driven sales environment
• Engage directly with a passionate customer base of builders and enthusiasts