Order Entry Clerk

DIHO Consulting USA, LLC.; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A national consulting firm based in Houston is looking for an Order Entry Clerk to join their electrical warehouse team. The successful candidate will be responsible for accurately processing customer orders, verifying details, and coordinating with warehouse staff. Candidates should possess strong organizational skills and previous experience in order entry or customer service. Proficiency in Microsoft Excel and ERP/order entry systems is preferred. This role requires excellent interpersonal communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• Detail-oriented and organized.
• Experience in order entry or warehouse operations.
• Strong interpersonal communication skills.

Responsibilities

• Accurately enter customer orders into the system.
• Verify order details with customers and internal teams.
• Coordinate with warehouse staff regarding shipments.
• Follow up on pending orders and special requests.
• Resolve discrepancies in orders, invoices, or returns.
• Assist with inventory reporting and recordkeeping.
• Communicate effectively with teams and customers.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Associate or bachelor's degree

Tools

Microsoft Excel

ERP/order entry systems

Job description

DIHO Consulting USA is a trusted partner in connecting companies with reliable, vetted talent across multiple industries, including warehouse, construction, oil & gas, stevedoring, manufacturing, fabrication, and administrative operations. We are currently seeking an Order Entry Clerk to join our electrical warehouse team in Houston.

The ideal candidate is detail-oriented, organized, and thrives in a fast-paced warehouse environment. This person enjoys working in a collaborative team setting, provides excellent customer service, and ensures all orders are accurately processed and fulfilled.

Schedule: MondayFriday, 8:00 AM 5:00 PM
Location: Houston, TX (onsite, not remote)

Duties and Responsibilities

Accurately enter customer orders into the system, including product codes, quantities, and pricing

Verify order details with customers and internal teams to ensure accuracy

Coordinate with warehouse staff to confirm product availability and shipment schedules

Follow up on pending orders, backorders, and special requests

Resolve discrepancies in orders, invoices, or returns

Assist with basic reporting and recordkeeping for inventory and sales

Communicate effectively with internal teams and customers to maintain excellent service standards

Qualifications

High school diploma or equivalent; associate or bachelors degree a plus

Previous experience in order entry, customer service, or warehouse operations, preferably in electrical or industrial supply

Strong attention to detail and organizational skills

Excellent interpersonal communication skills (written and verbal)

Ability to multi-task and prioritize tasks to meet deadlines

Proficiency in Microsoft Excel and ERP/order entry systems preferred

At DIHO Consulting USA, we believe in powering businesses with people and providing long-term career growth opportunities. If you are organized, reliable, and thrive in a warehouse environment, this is an excellent opportunity to join a growing team.