Orchestral Luthier

Heid Music Company Inc; Alabama; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

PTO benefits

Life insurance

401k assistance

Company assistance in obtaining hand tools

Job summary

Heid Music Company Inc is looking for a skilled Store Luthier to perform repairs and setups on orchestral string instruments. In this role, you will work directly with customers, ensuring high-quality service and craftsmanship. The ideal candidate will have at least 2 years of experience in instrument repair.

This position includes a supportive work environment with opportunities for continued learning and growth. Employee benefits such as health insurance and retirement plans are also offered.

Qualifications

• Minimum of 2 years of orchestral string instrument repair and setup experience.
• Completion of an accredited instrument repair program is preferred but not required.
• Strong attention to detail, organization, and commitment to quality.

Responsibilities

• Perform setup, maintenance, and repair work on orchestral string instruments.
• Document all work and customer contact using our software.
• Provide accurate and timely repair estimates and appraisals to customers.
• Support ongoing partnerships with area schools and music directors.
• Replenish repair parts and supplies as needed.

Skills

Orchestral string instrument repair

Attention to detail

Organizational skills

Customer service

Education

Accredited instrument repair program

Job description

Description

Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.

This is a hands‑on role supporting rental inventory, school accounts, and store customers. You’ll work in an in‑store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.

What You’ll Do

• Perform setup, maintenance, and repair work on orchestral string instruments
• Document all work and customer contact using our software
• Provide accurate and timely repair estimates and appraisals to customers
• Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
• Continually learn and apply best practices for repair techniques and shop safety
• Replenish repair parts and supplies as needed

Work Environment

Store Luthiers work in a retail musical instrument store with a dynamic and customer‑focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety‑conscious environment.

Schedule & Compensation

• Store Luthiers work within store operating hours; seasonal workload fluctuations may occur
• Hourly pay + bonus opportunities, based on experience and training
• Relocation assistance available for eligible candidates

Qualifications

• Minimum of 2 years of orchestral string instrument repair and setup experience
• Completion of an accredited instrument repair program is preferred but not required
• Strong attention to detail, organization, and commitment to quality

Why Heid Music?

• Employee discount
• Flexible scheduling available for team members
• Health/Vision/Dental and PTO benefits available for full‑time team members
• Life insurance and 401k available for all team members
• Company assistance in obtaining and purchasing hand tools

Heid Music is more than a job — it’s a team united by a love of music and BRAVO service.

Heid Music is an Equal Opportunity Employer.