Oracle Fusion PLM Service Engineer
Austin, TX OR Fremont, CA - Remote
Full-Time
We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.
Job description:
- Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH).
- Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support.
- Perform API integration testing, configuring Oracle PDH application components.
- Deliver post-production support/hypercare service.
- Create custom reports using Oracle tools.
- Perform Root causes analysis on recurring issues.
- Execute Agile data migration processes.
- Conduct quarterly configuration and patch validations/testing.
- Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues.
- Perform initial assessment and customization component failures.
- Coordinate post-production support/Hypercare requests.
- Triage issues related to custom reports using oracle tools.
- Manage incidents tickets for Agile data migration challenges.
- Track and prioritize quarterly configuration and patch validations/testing requests.
Requirements:
- 5+ experience with Oracle Cloud PLM solutions.
- Strong understanding of product lifecycle management principles.
- Proficiency in Oracle PDH application configurations.
- Knowledge of API integration and testing methodologies (patch testing).
- Experience with custom reports development using oracle tools.
- Background in Agile data migration techniques.
- Ability to validate and test system configuration and patches.
- Excellent troubleshooting and problem-solving skills.
- Strong communication abilities with both technical and business stakeholders.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.