Oracle Financial Cloud

TechDigital Group; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

TechDigital Group in Dallas, TX seeks a Senior Oracle Fusion Finance Lead to head the Oracle Fusion Finance support team, resolve incidents, and coordinate with IT and business stakeholders.

The role requires 12 years of experience, deep module knowledge (GL, AP, AR, FA, CM, EBS Finance), and strong leadership. Candidates should have ITIL familiarity and Oracle Cloud Financials certifications, with a focus on process improvements, mentoring, and metrics reporting.

Qualifications

• Bachelor's degree in finance.
• 8–10 years in Oracle Fusion Finance application support, with at least 5 years in a lead or supervisory capacity.
• Deep technical expertise across Oracle Fusion Finance modules (GL, AP, AR, FA, CM, etc.).
• Strong understanding of Oracle Fusion architecture, integrations, and cloud-based financial systems.
• Proven incident management, problem resolution, and root cause analysis experience.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work effectively in a dynamic, fast-paced, and global team environment.
• Relevant Oracle certifications (e.g., Oracle Cloud Financials) are highly desirable.

Responsibilities

• Lead and manage the day-to-day operations of the Oracle Fusion Finance support team, ensuring timely and effective resolution of incidents, service requests, and system issues.
• Act as the primary point of contact for Oracle Fusion Finance application support, collaborating closely with cross-functional business and IT stakeholders.
• Oversee system configurations, upgrades, patch management, and integrations to ensure optimal performance, security, and compliance.
• Analyze and troubleshoot complex functional and technical issues within Oracle Fusion Finance modules (GL, PO, AP, AR, FA, CM & Projects.) along with EBS Finance
• Coordinate with Oracle and third-party vendors to resolve escalated technical problems and ensure continuous system availability.
• Develop and maintain operational documentation, including standard operating procedures, knowledge base articles, and training materials.
• Ensure compliance with industry regulations and internal policies, supporting audit and risk management activities as required.
• Mentor and coach team members, fostering a culture of continuous learning and professional growth.
• Identify opportunities for process improvements and automation to enhance support efficiency and user satisfaction.
• Provide regular reports on system performance, incident trends, and support metrics to senior management.

Skills

Oracle Fusion Finance

Incident management

Leadership

Stakeholder management

Oracle certifications

ITIL familiarity

Global collaboration

Documentation

Education

Bachelor's degree in finance

Job description

Experience: 12 Years

• Lead and manage the day-to-day operations of the Oracle Fusion Finance support team, ensuring timely and effective resolution of incidents, service requests, and system issues.
• Act as the primary point of contact for Oracle Fusion Finance application support, collaborating closely with cross-functional business and IT stakeholders.
• Oversee system configurations, upgrades, patch management, and integrations to ensure optimal performance, security, and compliance.
• Analyze and troubleshoot complex functional and technical issues within Oracle Fusion Finance modules (GL, PO, AP, AR, FA, CM & Projects.) along with EBS Finance
• Coordinate with Oracle and third-party vendors to resolve escalated technical problems and ensure continuous system availability.
• Develop and maintain operational documentation, including standard operating procedures, knowledge base articles, and training materials.
• Ensure compliance with industry regulations and internal policies, supporting audit and risk management activities as required.
• Mentor and coach team members, fostering a culture of continuous learning and professional growth.
• Identify opportunities for process improvements and automation to enhance support efficiency and user satisfaction.
• Provide regular reports on system performance, incident trends, and support metrics to senior management.

Skill Requirements

• Bachelor's degree in finance
• Minimum of 8 to 10 years of experience in Oracle Fusion Finance application support, with at least 5 years in a lead or supervisory capacity.
• Deep technical expertise across Oracle Fusion Finance modules (GL, AP, AR, FA, CM, etc.).
• Strong understanding of Oracle Fusion architecture, integrations, and cloud-based financial systems.
• Proven experience in incident management, problem resolution, and root cause analysis.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work effectively in a dynamic, fast-paced, and global team environment.
• Relevant Oracle certifications (e.g., Oracle Cloud Financials) are highly desirable.

Other Requirements (Optional)

• Experience supporting Oracle Fusion Finance within the Travel, Transport, Logistics & Hospitality industry.
• Familiarity with ITIL frameworks and service management best practices.
• Exposure to automation tools and process optimization methodologies.
• Experience working with geographically dispersed teams.