Oracle Field Service Manager

Accenture; Boston (MA); On-site; USD 68,000 - 219,000; Full time

Job summary

An established industry player is seeking a skilled Consultant specializing in Oracle Field Service Cloud. This role involves optimizing field service operations and enhancing client efficiency through tailored solutions. You will collaborate closely with clients to understand their needs, implement effective strategies, and provide ongoing support. Join a dynamic team that values innovation and drives success in a fast-paced environment. If you are passionate about leveraging technology to improve business outcomes, this opportunity is perfect for you.

Qualifications

• 5+ years of experience with Oracle Field Service Cloud solutions.
• Strong background in field service operations and dispatch management.

Responsibilities

• Collaborate with clients to design and implement Oracle solutions.
• Provide guidance on best practices and troubleshoot issues.

Skills

Oracle Field Service Cloud

Scheduling Optimization

Field Service Operations

JavaScript

REST APIs

Education

Bachelor's Degree

Associate's Degree

Tools

Oracle Integration Cloud (OIC)

Job description

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

You Are:We are seeking a highly skilled Consultant specializing in Oracle Field Service Cloud to join our team. The ideal candidate will have deep expertise in Oracle cloud solutions, with a strong focus on optimizing field service operations, scheduling, and mobile workforce management. You will work closely with clients to assess their needs, provide expert guidance, and implement solutions that enhance operational efficiency and drive business success.

The Work:

+ Collaborate with clients to gather requirements and understand their business processes specifically related to Field Service operations.

+ Design, configure, and implement Oracle Field Service Cloud solutions tailored to client needs.

+ Provide expert guidance on Oracle Field Service Cloud best practices, system enhancements, and operational improvements.

+ Develop and customize Field Service Cloud integrations or extensions using Oracle Integration Cloud (OIC), JavaScript, or REST APIs as needed.

+ Conduct discovery sessions, solution workshops, and training to drive client adoption and success.

+ Troubleshoot and resolve technical and functional issues, providing ongoing post-implementation support.

+ Stay current with Oracle Field Service Cloud updates, new features, and industry trends to offer informed recommendations.

Travel may be required for this role. Travel requirements can range from 0% to 100%, depending on business needs and client demands.

What You Need:

+ Minimum of 5 years of experience implementing and supporting Oracle Field Service Cloud solutions.

+ Minimum of 4 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.

+ Experience with Oracle Integration Cloud (OIC), JavaScript, or web service development (REST/SOAP) is a plus.

+ Bachelor’s Degree or equivalent (12 years) work experience (or Associate’s Degree with 6 years of work experience).

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $73,800 to $218,800

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Minnesota $73,800 to $189,000

Maryland $68,300 to $175,000

New York/New Jersey $68,300 to $218,800

Washington $78,500 to $201,300

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/docu...) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [phone], send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.