Oracle Field Service Cloud Designer

Accenture; Redmond (WA); On-site; USD 80,000 - 180,000; Full time

Job summary

Accenture seeks a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You will combine hands-on OFS experience with consulting, communication, and scrum delivery skills to align priorities, solve complex problems, and guide users through new ways of working.

You will configure and extend Oracle Utilities products, lead technical design reviews, and coach developers while ensuring high-quality, scalable solutions across scheduling, dispatch,

Qualifications

• Minimum of 3 years of working on Oracle Field Service Cloud solution application.
• Minimum 3 years of work experience working as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
• Experience collaborating across cross-functional business, technology, integration, testing, client, and offshore teams.
• Bachelor's Degree or equivalent (6 years) work experience.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.
• Travel may be required for this role.

Skills

Oracle Field Service Cloud

Configuration Tools

Java / Groovy

Field service operations

Scrum / Agile

Education

Bachelor's Degree

Tools

Oracle Utilities

Job description

Accenture seeks a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You will combine hands-on OFS experience with consulting, communication, and scrum delivery skills to align priorities, solve complex problems, and guide users through new ways of working.

You will configure and extend Oracle Utilities products, lead technical design reviews, and coach developers while ensuring high-quality, scalable solutions across scheduling, dispatch,