Oracle Field Service Cloud Consultant

Apex IT; United States; Remote; USD 86,000 - 148,000; Full time

Job summary

Apex IT is seeking an Oracle Field Service Consultant to deliver high-quality solutions on Oracle Cloud. The role involves analyzing customer requirements, developing solutions, and collaborating with various stakeholders. Candidates should have a solid background in IT and excellent communication skills.

Qualifications

• At least 5 years of related experience required.
• Knowledge/Experience with REST / SOAP APIs.

Responsibilities

• Provide high quality & innovative solution leadership on OFS Cloud engagements.
• Collaborate with Sales Teams to support business development efforts.

Skills

Analytical

Problem Solving

Communication

Education

Bachelor’s degree in Computer or Information Science

Tools

Microsoft Office Suite

Oracle Integration Cloud

Job description

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Direct message the job poster from Apex IT

Apex IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. Our Salesforce and Oracle experts understand the transformative power of Salesforce and Oracle platforms in driving business growth and success. We guide businesses through the entire Salesforce implementation process, from planning and configuration to customization and integration. We provide end-to-end consulting, implementation, and migration services for Oracle Cloud applications. Whether it's Oracle CX, HCM, ERP, SCM, or EPM, our experts help businesses leverage the power of the cloud to enhance agility, scalability, and cost-efficiency.

In addition to consulting, our digital marketing agency, Apex Theorem, focuses on driving digital transformation. Our Marketing Acceleration Advisors create proprietary, results-driven solutions that increase lead conversion, enhance customer engagement, and drive revenue growth.

With our headquarters in the US and a strong business unit in India, we are excited to begin expanding into Colombia. This expansion will allow us to leverage Colombia's growing tech talent pool, strengthening our capabilities and positioning us for an even greater impact.

Job Title: Oracle Field Service Consultant

Classification: Exempt under the Fair Labor Standards Act (FLSA)

Reports to: President

Work Location/Travel: Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project. This is generally negotiable, but not always, and could be as high as 75%.

Job Summary:

The Oracle Field Service Consultant will be working to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. As an OFS Consultant, you would be responsible for the overall delivery quality on the project by ensuring team’s adherence to standard practices and procedures. Build an understanding of and leverage Oracle methodologies, tools and leading practices.

Essential Functions:

· Provide consistent high quality & innovative solution leadership on OFS Cloud engagements by interacting with customers and other stakeholders to arrive at optimal solutions.

· Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.

· Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients

· Effectively utilize the Oracle Field Service Cloud platform along with other Oracle Integration and web technologies to deliver world class solutions

· Collaborate with Sales Teams to support business development efforts in pursuing new opportunities and extensions.

· Arrive at coherent conclusions by undertaking complex analysis/ application of reason / trace performance implications through complex data/scenarios

· Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement

· Design, build, test, deploy, and support business solutions in Oracle Field Service Cloud environments.

Technical Expertise:

· Knowledge/Experience with REST / SOAP APIs

· Integration of OFS with custom applications

· Basic understanding of Middleware / Web Services

· Experience with OFS Mobile Plug-in Framework a plus

· Experience with Oracle Integration Cloud a plus

Duties/Responsibilities:

· Maintain and pursue continuing education opportunities, such as training and certification exams.

· Participate on internal projects.

· Provide expertise and help to others, as needed, on projects.

· Performs other duties as assigned.

Competency:

· Thorough understanding of information technology procedures and practices.

· Flexible to changing needs.

· Organized with attention to detail.

· Willingness to get hands on with the product.

· Works well with a team

· Excellent verbal and written communication skills

· Excellent analytical, logical thinking, and problem-solving skills.

· Thorough understanding of Field Service principles and planning.

· Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.

· Proficient with Microsoft Office Suite or related software.

Supervisory Responsibilities:

· May assist with training members of the technical staff.

· Assigns duties and responsibilities and oversees workflow of project staff.

· May conduct project performance evaluations that are timely and constructive.

The work environment is remote or on-site at a client location. While remote, employees are expected to provide an office space for themselves with a professional background (including virtual backgrounds) and noise level.

Physical Requirements:

· Prolonged periods sitting or standing at a desk and working on a computer.

· Bending, sitting lifting, driving.

Position Type and expected hours of work:

· Full time work during Apex IT business hours and, at times, outside of business hours, if required.

Required Education and Experience:

· Bachelor’s degree in Computer or Information Science-related field or commensurate experience required.

· At least 5 years of related experience required.

Preferred Education and Experience:

· Oracle Field Service Cloud

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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