Oracle ERP Techno-Functional Analyst

Arrow Electronics; Shenandoah (VA); On-site; USD 88,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with matching

PTO

HSA/HR options

Growth opportunities

Tuition reimbursement

Disability insurance

Climate-controlled environment

And more

Job summary

Arrow Electronics is seeking an Oracle ERP Techno‑Functional Analyst to join a collaborative production support team in-office in Reno, NV. You will troubleshoot issues, deliver enhancements, and partner across IT and business units to keep ERP systems stable and optimized.

The role blends hands-on production support with techno‑functional expertise, mentoring peers, and contributing to best-practice improvements in the Oracle Supply Chain environment.

Qualifications

• 5–7 years of related experience with a 4‑year degree; or 3 years and an advanced degree; or equivalent work experience.
• Software design, testing, implementation and auditing responsibilities typical of SDLC.
• Experience executing, assessing, and troubleshooting software programs and applications.

Responsibilities

• Provide production support for the Oracle Supply Chain Suite ERP with business-user and IT collaboration.
• Coordinate fixes and deliver system enhancements with leads, developers and peers.
• Mentor less-experienced colleagues and contribute to a strong team culture.
• Participate in incident reviews and problem-solving sessions to drive high-quality support outcomes.
• Use SQL and data analysis to support root cause analysis and inform team decisions.
• Share best practices to improve processes and reduce recurring issues.

Skills

SQL

Data analysis

Team collaboration

Mentoring

Education

Bachelor's degree

Advanced degree

Tools

Oracle ERP

Job description

Position:

Oracle ERP Techno-Functional Analyst

Job Description:

The Oracle ERP Techno‑Functional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands‑on production support with strong techno‑functional expertise and a team‑first mindset.

You’ll work closely with fellow analysts, developers, business partners, and cross‑functional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledge‑sharing, and a willingness to partner across teams to solve problems together.

What You’ll Be Doing:

• Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues
• Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements
• Act as a trusted team resource - sharing knowledge, mentoring less‑experienced colleagues, and contributing to a strong team culture
• Participate in team discussions, incident reviews, and problem‑solving sessions to drive consistent and high‑quality support outcomes
• Use SQL and data analysis to support root cause analysis and inform team decisions
• Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support

What We’re Looking For:

• Typically requires 5–7 years of related experience with a 4‑year degree; or 3 years and an advanced degree; or equivalent work experience.
• Designs and develops software solutions to meet business requirements. Manages full software development life cycle including testing, implementation, and auditing. Performs product design, bug verification, and beta support, which may require research and analysis. Operates under moderate supervision. Usually reports to the Manager of Software Development.
• Execute, assess, and troubleshoot software programs and applications. Analyze and amend software errors in a timely and accurate fashion.
• Coding, developing, and documenting software specifications throughout the project life cycle. Participate in software upgrades, revisions, fixes and patches as mandated by the vendor.

Work Arrangement: Fully In Office: Monday-Friday

What We Offer at Arrow:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HR) Options
• Growth Opportunities
• Tuition Reimbursement
• Short-Term/Long-Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate:

$87,900.00 - $115,115.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-NV-Reno, Nevada (Maestro Dr)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Information Technology

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy_UnitedStates_2024-1713302215740.pdf)

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.