Oracle ERP Techno-Functional Analyst

Arrow Components; Phoenix (AZ); On-site; USD 79,900 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off (sick, holiday, vacation)

Health Savings Account options

Tuition Reimbursement

Short‑Term/Long‑Term Disability Insurance

Climate controlled environment

Job summary

A technology solutions provider is seeking an experienced Oracle ERP Techno-Functional Analyst to join their team in Phoenix, Arizona. This role is focused on providing production support for the Oracle Supply Chain systems, requiring a strong background in SQL and Oracle R12 SCM. Candidates should have at least 5 years of experience, excellent collaboration skills, and be able to mentor less-experienced colleagues. The position offers competitive benefits, including medical, dental, and a 401k plan.

Qualifications

• 5+ years of relevant experience.
• Strong implementation experience with Oracle R12 SCM.
• Ability to write and execute SQL queries.

Responsibilities

• Provide production support for the Oracle Supply Chain Suite ERP.
• Collaborate with functional leads and IT teams to resolve issues.
• Act as a trusted team resource and mentor.
• Utilize SQL for root-cause analysis.

Skills

SQL and data analysis

Team collaboration

Oracle R12 SCM

Order Management

Inventory

Purchasing

Finance modules

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

The Oracle ERP Techno-Functional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands‑on production support with strong techno‑functional expertise and a team‑first mindset. You’ll work closely with fellow analysts, developers, business partners, and cross‑functional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business.

Position

Oracle ERP Techno-Functional Analyst

What You’ll Be Doing

• Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues
• Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements
• Act as a trusted team resource—sharing knowledge, mentoring less‑experienced colleagues, and contributing to a strong team culture
• Participate in team discussions, incident reviews, and problem‑solving sessions to drive consistent and high‑quality support outcomes
• Use SQL and data analysis to support root‑cause analysis and inform team decisions
• Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support

What We’re Looking For

• 5+ years of relevant experience with a bachelor’s degree, or equivalent experience
• Strong implementation and production support experience with Oracle R12 SCM, particularly Order to Cash (OTC) and Procure to Pay (PTP)
• Functional knowledge across Order Management, Inventory, Purchasing, Cost Management, Finance modules
• Ability to write and execute SQL queries for analysis and troubleshooting
• Demonstrated experience working in a team‑based support environment, guiding others through complex issues, and sharing best practices
• Strong communication and collaboration skills, with the ability to work effectively across technical and business teams

Work Arrangement

Fully In Office: Monday‑Friday

What We Offer At Arrow

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HR) Options
• Growth Opportunities
• Tuition Reimbursement
• Short‑Term/Long‑Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• And more!

Annual Hiring Range/Hourly Rate

$79,900.00 - $110,000.00

Location

US-AZ-Phoenix, Arizona (East Sky Harbor Cir)

Time Type

Full time

Job Category

Information Technology

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.