Oracle ERP Delivery Manager

Relha LLC; Northern (KY); Hybrid; USD 135,000 - 265,000; Full time

Job summary

Deloitte’s Enterprise Operations as a Service Oracle Operate team helps clients maximize value from Oracle ERP investments and modernize operations. You will lead delivery across transitions, stabilization, and ongoing enhancements, while coordinating staffing, budgets, and governance to drive quality and efficiency.

Strong communication, leadership, and collaboration are essential as you mentor teammates, manage multiple workstreams, and support proposals and operating model development in a

Qualifications

• 8+ years delivering, operating, or supporting Oracle ERP solutions.
• 3+ years in managed services, application support, or ERP operations.
• Experience leading client-facing workstreams or cross-functional teams.

Responsibilities

• Lead Oracle ERP workstreams across transition, stabilization, and enhancements.
• Coordinate day-to-day support for Oracle ERP and connected apps.
• Manage client relationships and communicate status, risks, issues, and dependencies.
• Execute delivery governance: status, KPIs, SLAs, action tracking, risk, escalation, quality.
• Support staffing, financial tracking, scheduling, prioritization, and automation opportunities.
• Support proposals, operating model design, and mentor team members.

Skills

Independent work

Team collaboration

Communication skills

Attention to detail

Relationship building

Project leadership

Time management

Travel readiness

Education

Bachelor's degree in related field

Tools

Oracle ERP

Oracle E-Business Suite

Data integration tools

Reporting tools

Job description

Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value.

This is an opportunity to build your career while helping leading organizations navigate complex transformation and deliver measurable impact.

Recruiting for this role ends on 11/15/2026

As an Oracle ERP Delivery Manager on the Enterprise Operations as a Service Oracle Operate team, you will be responsible for:

Leading assigned Oracle ERP workstreams or service areas across transition, stabilization, steady-state operations, and enhancements

Coordinating day-to-day support for Oracle ERP and connected applications, including service requests, incidents, issues, and enhancements

Managing client relationships for assigned delivery areas and communicating status, risks, issues, dependencies, and recommendations to client and engagement leadership

Executing delivery governance, including status reporting, key performance indicators, service-level agreements, action tracking, risk management, escalation management, and quality management

Supporting staffing, financial tracking, scheduling, prioritization, and resource coordination for assigned delivery areas while identifying opportunities to improve service quality and efficiency through automation, analytics, and Generative AI

Supporting proposals, solution sizing, operating model development, and client presentations while mentoring and providing guidance to team members

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team

Effective written and verbal communication skills

Meticulous attention to detail and quality of work product

Ability to build and sustain professional relationships

Ability to lead projects or workstreams

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

Strong interpersonal skills and professional demeanor

Ability to meet deadlines

Ability to mentor and provide clear guidance to others

The team

Our Enterprise Operations as a Service Oracle Operate team helps organizations maximize the value of their Oracle ERP investments and modernize critical business operations. We deliver multi-year managed services across Oracle ERP and associated boundary applications, supporting clients through transition, stabilization, steady-state operations, enhancements, and continuous improvement.

By combining Oracle expertise, industry and process knowledge, delivery experience, and Deloitte capabilities in automation, analytics, and artificial intelligence, we help clients improve operational performance, increase agility, enhance user experience, and enable ongoing technology modernization.

Qualifications

Required:

8+ years of experience delivering, operating, or supporting Oracle ERP solutions, including 3+ years in managed services, application support, or ERP operations

Experience managing Oracle ERP and at least one connected application or technology, such as tax, payroll, banking, procurement, customer relationship management, reporting, analytics, data integration, or workflow platforms

Experience managing at least three service delivery areas, such as governance, key performance indicators, service-level agreements, staffing, financial tracking, schedules, risks, dependencies, escalations, or executive reporting

3+ years of experience leading client-facing workstreams or cross-functional teams, including experience supporting transition, stabilization, or steady-state operations

Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

Oracle certification

Project Management Professional (PMP), Certified ScrumMaster (CSM), or Scaled Agile certification

Experience with Oracle Cloud ERP or Oracle E-Business Suite

Experience supporting end-to-end service transitions, global delivery centers, or geographically distributed teams

Experience supporting proposals, operating model design, key performance indicator/service-level agreement management, automation, analytics, or artificial intelligence initiatives

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EOAASCORE

#EPCORE

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [emailprotected] .

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As used in this posting, ""Deloitte"" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers