Oracle ERP Business Systems Analyst

Fortinet; Sunnyvale (CA); On-site; USD 121,000 - 148,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Vacation time

Job summary

Fortinet is seeking an Oracle ERP Business Systems Analyst in Sunnyvale, CA. You will monitor Oracle EBS production, triage tickets, and resolve issues, acting as the liaison between business and IT.

You’ll support deployments, coordinate testing, and develop ERP documentation. The role requires a Bachelor's degree in IT/MIS/CS/Business and 4+ years of Oracle EBS experience, with strong SQL/PLSQL skills and knowledge of ERP modules.

Qualifications

• Bachelor's degree in IT/ MIS/ CS/ Business.
• 4+ years as a Business Systems Analyst with Oracle EBS R12.
• Knowledge of Oracle EBS modules (OM, WSH, INV, AP, AR, GL).
• Strong problem solving and communication skills.

Responsibilities

• Monitor Oracle EBS production and perform first level troubleshooting.
• Analyze and troubleshoot ERP issues reported by end users.
• Develop documentation for ERP systems and configurations.
• Provide training and support to ERP users.
• Participate in system upgrades and testing; deliver reports.

Skills

Oracle EBS

Analytical thinking

Communication skills

Multi-tasking

Independent work

Education

Bachelor's degree in IT / MIS / CS / Business

Tools

SQL/PLSQL

Relational databases

Oracle Cloud ERP

Job description

We are currently hiring an Oracle ERP Business Systems Analyst for our Sunnyvale, CA location. This position is the first line support analyst responsible for monitoring Oracle EBS production environment and triage and resolve Oracle tickets. Oracle EBS production support team, the first line of support to business users. As liaison between business and IT technical resources, we help the business on their issues and enhancements. Prioritize and participate system developments, coordinate user testing and production deployments.

Key Responsibilities

• Monitors tickets to Oracle EBS production and performs first level troubleshooting
• Analyzing and troubleshooting ERP system issues reported by end users
• Developing documentation for ERP systems, including specifications, configurations, and business processes
• Providing training and support to ERP system users
• Participating in system upgrades and testing to ensure functionality and efficiency
• Creating and delivering reports on ERP system

Qualifications & Skills:

• Education : Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business
• Experience : 4+ years working as a Business Systems Analyst with hands-on Oracle EBS R12 experience. Good knowledge in Oracle EBS functional modules (OM, WSH, INV, AP, AR, GL). Production Support experiences in System Admin.
• Analytical skills with ability to troubleshoot problems and identify root causes.
• Technical Skills : Proficient in SQL/PL*SQL, understanding of relational database tables, and module-specific configurations. Knowledge of Oracle Cloud e-business Application is a plus.
• Soft Skills : Strong written and verbal communication skills. Ability to adapt to changing situations, multi-tasking, prioritizations and deadlines. Work well independently and in a team environment.
• Must be authorized to work in the U.S. without sponsorship.

Benefits & Compensation

• The US base salary range for this full-time position is $121,000-$148,000.
• Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.
• All roles are eligible to participate in the Fortinet equity program.
• Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.

Wage ranges are based on various factors, including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

Why Join Us

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.