Oracle CC&B & Maximo AMS Lead | Remote Team Lead

Stem Xpert; Spokane (WA); On-site; USD 90,000 - 140,000; Full time

Job summary

A leading technology solutions provider based in Spokane, WA, is seeking an Oracle Customer Care & Billing (CC&B) Consultant. The role involves leading AMS support for Oracle CC&B and Maximo, resolving L2 and L3 tickets, and serving as the primary contact for clients. Ideal candidates will have experience in team leadership and effective communication skills to guide remote teams. This position offers an opportunity to work in a dynamic environment focused on innovative solutions.

Qualifications

• Experience with Oracle CC&B as an AMS Team Lead.
• Ability to resolve L2 and L3 tickets effectively.
• Experience guiding remote/offshore teams.

Responsibilities

• Lead the AMS support for Oracle CC&B and Maximo.
• Act as the first point of contact for the client.
• Coordinate resolution of technical tickets.

Skills

Oracle CC&B

L2 and L3 ticket resolution

Team leadership

Client liaison

Job description

A leading technology solutions provider based in Spokane, WA, is seeking an Oracle Customer Care & Billing (CC&B) Consultant. The role involves leading AMS support for Oracle CC&B and Maximo, resolving L2 and L3 tickets, and serving as the primary contact for clients. Ideal candidates will have experience in team leadership and effective communication skills to guide remote teams. This position offers an opportunity to work in a dynamic environment focused on innovative solutions.