Optometry Technician (bilingual)

Mission Neighborhood Health Center; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Join a dynamic team at a leading community health organization as an Optometry Technician. This role offers the opportunity to support patients of all ages, performing essential tests and enhancing patient experience while providing necessary training. Candidates should be bilingual and possess strong organizational skills. Enjoy a competitive hourly rate with comprehensive benefits.

Benefits

Medical Insurance – MNHC pays 90-100% based on plan

Dental and Vision Insurance – free to employee

401k Retirement Savings Plan with Company Contribution

Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)

12 Paid Holidays plus your birthday and 12 Sick Days each year

40 hours Paid Educational Leave

Qualifications

• 1+ years of experience preferred but not required, training can be provided.
• Willingness to learn and grow in the role.
• Adherence to infection control protocols.

Responsibilities

• Perform tests such as automated lensometry and visual field tests.
• Support front desk duties including patient check-in and check-out.
• Assist with inventory management and maintaining medical supplies.

Skills

Bilingual in Spanish and English

Organizational skills

Ability to multi-task

Knowledge of clinical operations

Ability to establish effective working relationships

Job description

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The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Optometry Technicianrole.Please note: this role requires an applicant to be bilingual (English/Spanish).This position reports to theDirector of Optometryand is a Regular, Full Time, Non-Exempt role with astartinghourlyrate range of$25.16.00 to $27.04with full benefits.

Primary Objective:
As an Optometry Technician, you will interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.

Essential Functions/Responsibilities:

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Optometry Technicianrole.Please note: this role requires an applicant to be bilingual (English/Spanish).This position reports to theDirector of Optometryand is a Regular, Full Time, Non-Exempt role with astartinghourlyrate range of$25.16.00 to $27.04with full benefits.

Primary Objective:
As an Optometry Technician, you will interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.

Essential Functions/Responsibilities:

Performs a variety of in-office tests crucial for accurate diagnoses and treatment plans. These tests include automated lensometry, which measures the prescription of lenses; autorefraction, which provides an objective estimate of a person's refractive error; visual field tests to check peripheral vision; fundus photography to document the interior surface of the eye; and OCT (Optical Coherence Tomography) imaging to capture detailed images of the retina.

Train patients on how to insert and remove contact lenses safely and effectively, ensuring they are comfortable and confident with their use. This includes demonstrating proper hygiene practices and answering any questions they may have about contact lens care.

Supporting the front desk is another key and important aspect of the role, which will have a set schedule as the coverage is shared with the other Optometric Technician. This involves answering telephone calls promptly and professionally, assisting patients with check-in and check-out procedures to ensure they have a positive experience from the moment they arrive until they leave. You will also be responsible for scheduling appointments, managing patient records, verification of public or private insurance and/or other public assistance programs and performing various administrative duties to maintain an organized and efficient office environment.

Other duties or tasks assigned by the Director of Optometry. These could include assisting with inventory management by keeping track of medical supplies, records , and equipment and ensuring that all equipment is properly maintained and calibrated. Participate in team meetings and training sessions to stay updated on the latest optometric practices and technologies and other sessions regarding patient registration and enrollment to other programs. Technicians may also assist other clinics when necessary.

Individuals with experience are encouraged to apply but this opportunity is also open to individuals who are interested in learning and training on the job.

Qualifications, Skills and Abilities:

• Bilingual in Spanish and English.
• 1+ years of experience preferred but not required as training can be provided on the job.
• Willingness to learn and grow in the role is key since most of the tasks can be learned in the job and/or taught by the Optometry Director.
• Ability to multi-task with excellent organizational skills and effective team dynamics, flexibility and collaboration.
• Knowledge of clinical operations and patient confidentiality and willingness to teach and providing instruction to patients.
• Ability to establish effective working relationships with patients and peers.
• Adherence to infection control protocols and practices

To learn more about our organization, please visit our website atwww.mnhc.org. We offer a full range of benefits which includes the following:

• Medical Insurance – MNHC pays 90-100% based on plan
• Dental and Vision Insurance – free to employee
• Life Insurance – free basic policy plus voluntary option
• Flexible Spending Accounts for health & dependent care expenses
• Commuter benefits for public transportation expenses
• Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
• 12 Paid Holidays plus your birthday and 12 Sick Days each year
• 40 hours Paid Educational Leave
• 401k Retirement Savings Plan with Company Contribution

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce.We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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