Technical Support Engineer AudioCodes Piscataway, NJ 08854, USA Customer Service

New York Times; Piscataway Township (NJ); Remote; USD 152,000 - 163,000; Full time

Job summary

A leading telecom company seeks a Technical Support Engineer in Piscataway, NJ, to improve quality control and integration of their telecom products. The ideal candidate will have a degree in Electrical Engineering or Computer Science and at least 3 years of experience in voice applications. Responsibilities include troubleshooting tech issues and implementing enterprise solutions, with the flexibility to work from home anywhere in the U.S.

Qualifications

• 3 years of experience in Telecom/Data Communications with an emphasis on voice applications.
• Experience leading complex migrations and upgrades for voice technology.
• Skills in testing and troubleshooting technical issues.

Responsibilities

• Testing and quality control for telecom devices and applications.
• Supporting integration and product improvement.
• Helping to implement and configure enterprise voice solutions.

Skills

Telecom

Data Communication

Troubleshooting

Voice Applications

Education

B.S. in Electrical Engineering, Computer Science or similar

Tools

MS Active Directory

IIS

AWS

Azure

SBCs

Media Gateways

IP Phones

Job description

IT: AudioCodes, Piscataway, NJ seeks Technical Support Engineer for testing/quality control/product improvement/integration/support for company's telecom devices/apps. Reqs: B.S. EE/CS/sim. + 3 yrs' exp. Telecom/Data Comm w/emphasis on voice apps. Exp. leading complex migrations/upgrades for voice tech, troubleshooting tech. issues, implementing/configuring/testing enterprise voice solutions, MS Active Directory Domain/Certificate Srvcs/IIS/AWS/Azure/ SBCs/Media Gateways/IP Phones. WFH anywhere in the U.S. Salary: $152,859-162,859. Resumes: [e-mail] Ref: SA in subject line