Optometry Assistant I: Imaging, Frame Selection & Care

SouthEast Alaska Regional Health Consortium; Juneau (AK); On-site; USD 34,440 - 41,383; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Paid parental leave

Health insurance

Dental coverage

Vision coverage

Life insurance

Short/Long-term disability

Job summary

SouthEast Alaska Regional Health Consortium is seeking an Optometry Assistant to support eye care services for patients of all ages. You will perform optical and imaging duties, verify benefits, assist with frame selection, and help with triage, scheduling, and administrative tasks.

The role requires strong customer service, attention to detail, and the ability to multi-task in a fast-paced environment. Travel with the optometrist 3–6 weeks per year may be required.

Qualifications

• High School Diploma or GED required.
• BLS certification at hire or within 3 months.
• Clinical competency required within 3 months and every three years.
• One year of medical office experience preferred.
• Knowledge of medical and ophthalmic terminology.
• Knowledge of customer service principles.
• Knowledge of safety and infection control principles.
• Strong customer service, time management, and organizational skills.
• Proficient computer use with high accuracy and detail orientation.
• Strong verbal and written communication.
• Ability to multi-task and work independently in a fast-paced environment.
• Ability to learn and maintain optometry assistant competencies.
• Ability to solve problems and use conflict-resolution skills.
• Travel to accompany optometrist on field trips 3–6 weeks per year.

Responsibilities

• Room and screen patients for providers; perform optical and point-of-care lab testing.
• Assist with optical orders: benefits verification, frame selection, measurements, order entry, payment collection, dispensing, adjustments, repairs, and warranty replacements.
• Assist with inventory management: ordering, cleaning, returns and frame placement.
• Acquire ocular imaging (photos, OCT, visual fields, topography) and enter images into medical record.
• Provide administrative support: triage, scheduling, phones, patient questions and paperwork.
• Collaborate with Referral Care Coordinators, providers and clinics to facilitate patient referrals.
• Order and maintain office and medical supplies.
• Maintain patient confidentiality and work collaboratively to meet patient and organizational goals.

Skills

Customer service

Attention to detail

Clear communication

Timely documentation

Time management

Organization

Verbal communication

Written communication

Problem solving

Education

High School Diploma or GED

Job description

SouthEast Alaska Regional Health Consortium is seeking an Optometry Assistant to support eye care services for patients of all ages. You will perform optical and imaging duties, verify benefits, assist with frame selection, and help with triage, scheduling, and administrative tasks.

The role requires strong customer service, attention to detail, and the ability to multi-task in a fast-paced environment. Travel with the optometrist 3–6 weeks per year may be required.